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Terms of Use
Table of Contents:


Welcome to Omada

Welcome to the Omada behavioral counseling program for individuals at risk for type 2 diabetes and cardiovascular disease and individuals with type 2 diabetes (the “Omada Program”), accessible at go.omadahealth.com (the “Site”) or through Omada’s mobile application (the “Mobile App”). The Omada Program, the Site (and the other websites we own or operate, including, without limitation, www.omadahealth.com) and the Mobile App shall be collectively referred to herein as the “Services”. Please read these Terms of Use (the “Terms”) and our Privacy Policy (go.omadahealth.com/privacy) and HIPAA Notice (go.omadahealth.com/hipaa) carefully before using the Services because they govern your use of the Services. By accessing or using the Services, you agree to be bound by these Terms.

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These Terms constitute a binding legal agreement between you and Omada Health, Inc. (“Company”, “we” or “us”). If you have been authorized to, and are helping another person apply for and/or use the Services, these Terms constitute a legally binding agreement between both the helper and the person being helped and Company.

IF YOU ARE NOT WILLING TO BE OR CANNOT BE BOUND BY THESE TERMS, THEN YOU MAY NOT ACCESS, BROWSE OR USE THE SERVICES. MOREOVER, WE DO NOT AND WILL NOT GRANT YOU ANY RIGHT OR LICENSE TO ACCESS, BROWSE OR USE THE SERVICES WITHOUT YOUR WILLINGNESS AND ABILITY TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN.

We reserve the right, at our discretion, to modify, replace, update or change any of these Terms at any time and for any reason. Any changes, revisions or modifications to these Terms shall become effective upon posting by the Company on the Site, the Mobile App, via the Service or by sending you an email or other notification. It is your responsibility to check these Terms periodically for changes. By continuing to use the Services, you agree to accept all such changes, revisions or modifications to the Terms.

If you accept these Terms but later decide that you want to terminate your account, please contact Customer Support at support@omadahealth.com, and we will verify and complete your request.

1. Applicability of These Terms

Your access to and use of the Services is expressly conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users of the Services. If you do not agree with these Terms, you are not authorized to access or use any portion of the Services in any manner or for any purpose.

Your use of any Services with which we may be affiliated may be subject to additional terms, including terms and conditions provided by a third party. If you do not agree with any of these additional terms and conditions, you are not authorized to use the Services subject to such additional terms.

In order to receive the Services, you must register as more fully described below in the section entitled “Registration.” The Services are available only to individuals who (1) are at least 18 years old, and (2) meet the applicable clinical enrollment criteria. You represent and warrant that you have the right, authority and capacity to enter into these Terms and are at least 18 years old. In addition, you represent and warrant that (1) all registration information that you submit or that is submitted on your behalf is complete, accurate and truthful, and (2) in the event that you allow a third party to assist you in providing any information, including in completing the application and submitting any registration information to us, you have reviewed and confirmed that all such registration information is complete, accurate and truthful prior to its submission to us.

Company may, in its sole discretion, refuse to offer the Services to any person or entity and change our clinical enrollment criteria for the Omada Program at any time for any reason. This provision is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.

Company reserves the right, at its discretion, to change, modify, replace suspend, or discontinue the Services or any component thereof (including without limitation, the availability of any feature, specification, database, or content) at any time and for any reason. Company will not be liable to you for any such change, modification, replacement, suspension or discontinuation of your rights to access and use the Services. Company may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.

2. Our Services

As part of the Services, we offer digital behavioral counseling programs to certain individuals at risk for or living with chronic clinical conditions where the Services can effectively help to reduce the risk of or live well with such chronic diseases. Examples of such conditions include cardiovascular disease and being at risk for or living with type 2 diabetes.

Our Services may include, without limitation, the following:

  • The ability to create, upload, transmit, display and access health information shared by you and others through our Services, augmented with information collected about you through authorized third parties (e.g., trackers such as Fitbit and Apple or, if applicable, glucometers and blood pressure cuffs that are considered by the FDA to be medical devices).
  • The ability to build, maintain and enable your participation in an online community related to your participation in the Services and your health goals.
  • Access to other information about Company and our products and/or services through the various websites we own and operate, including, without limitation, the omadahealth.com website and domain name, and any other features, content or applications offered from time to time by Company in connection therewith.
  • The ability to interact with relevant Company personnel in a timely and effective manner from the time of your initial application for the Omada Program and throughout the course of your access to and use of the Services, including but not limited to Company’s health coaches and customer support team.
  • The ability to interact with other users of our Services from the time of your registration in the Omada Program and throughout the course of your access and use of our Services.
  • The ability to interact with your other healthcare providers, friends or family so that they can understand how you use the Services.

You may use the Site and/or the Mobile App to access and use the Omada Program. In order to access and use the Mobile App, you must download it from a digital distribution platform, such as the Apple App Store or Google Play (the “Mobile App Provider”). You acknowledge and agree that: (i) these Terms are entered into between you and us, and not with the Mobile App Provider, and that we are solely responsible for the Mobile App (not the Mobile App Provider); (ii) the Mobile App Provider has no obligation to furnish any maintenance and support services with respect to the Mobile App; (iii) the Mobile App Provider is not responsible for addressing any claims you have or any claims of any third party relating to the Mobile App or your possession and use of the Mobile App, including, but not limited to: (a) product liability claims, (b) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection or similar legislation; (iv) in the event of any third party claim that the Mobile App or your possession and use of that Mobile App infringes that third party’s intellectual property rights, we will be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms; and (v) you must also comply with all applicable third party terms of service when using the Services.

3. No Medical Advice

THE SERVICES DO NOT INCLUDE THE PROVISION OF ANY MEDICAL ADVICE OR TREATMENT BY COMPANY. THE SERVICES ARE NOT INTENDED TO BE AND DO NOT CONSTITUTE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT AND ARE OFFERED FOR INFORMATIONAL PURPOSES ONLY. RATHER, THE SERVICES ENABLE REGISTERED USERS TO ACCESS DIGITAL CONTENT AND HEALTH COACHING TOOLS AND RESOURCES, INCLUDING A HEALTH COACH WHO MAY PROVIDE YOU WITH LIMITED WEB-, TELEPHONE-, SMS-, OR EMAIL-BASED SUPPORT. COMPANY DOES NOT EMPLOY OR CONTRACT WITH PHYSICIANS TO PROVIDE MEDICAL CARE TO YOU - COMPANY’S HEALTH COACHES ARE NOT LICENSED PHYSICIANS OR LICENSED HEALTH CARE PROVIDERS. WHILE THE SERVICES PROVIDE INFORMATION, COMPANY CANNOT AND DOES NOT DIAGNOSE YOUR HEALTH CONDITIONS OR OTHERWISE PROVIDE YOU WITH ANY MEDICAL ADVICE OR TREATMENT. ANY CONTENT PROVIDED OR ACCESSED THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO INFORMATION PROVIDED BY OUR PERSONNEL, IS FOR INFORMATIONAL PURPOSES ONLY. THIS CONTENT SHOULD NOT BE USED DURING A MEDICAL EMERGENCY OR FOR THE DIAGNOSIS OR TREATMENT OF ANY MEDICAL CONDITION.

ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS REGARDING YOUR MEDICAL CONDITION OR THE USE (OR FREQUENCY) OF ANY MEDICATION OR MEDICAL DEVICE, CHANGING YOUR DIET OR COMMENCING OR DISCONTINUING ANY COURSE OF TREATMENT. DO NOT USE THE SERVICES AS A SUBSTITUTE FOR CONSULTING WITH YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER, AND DO NOT DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF ANY INFORMATION RECEIVED IN CONNECTION WITH OUR SERVICES. IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

TO THE EXTENT YOU RECEIVE MEDICAL CARE IN CONJUNCTION WITH OR CONSEQUENT TO THE SERVICES, YOUR TREATING MEDICAL PROFESSIONAL IS RESPONSIBLE FOR OBTAINING YOUR INFORMED CONSENT TO ANY MEDICAL DIAGNOSIS OR TREATMENT, INCLUDING WITHOUT LIMITATION, YOUR CONSENT TO USE TELEMEDICINE IN THE COURSE OF YOUR TREATMENT TO THE EXTENT SUCH CONSENT IS REQUIRED BY APPLICABLE LAW. THIS DIAGNOSIS OR TREATMENT IS SEPARATE FROM AND UNRELATED TO THE SERVICES PROVIDED BY COMPANY. COMPANY DOES NOT REPRESENT OR WARRANT THAT THE SERVICES OR ANY PARTICULAR DRUG OR TREATMENT IS SAFE, APPROPRIATE, OR EFFECTIVE FOR YOU. COMPANY IS NOT RESPONSIBLE OR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU MAY OBTAIN IN CONNECTION WITH OR AS A RESULT OF USING THE SERVICES.

4. No Emergency Services

THE SERVICES ARE NOT INTENDED TO SUPPORT OR CARRY EMERGENCY OR TIME-CRITICAL CALLS OR COMMUNICATIONS TO ANY TYPE OF HOSPITAL, LAW ENFORCEMENT AGENCY, MEDICAL CARE UNIT, OR ANY OTHER KIND OF EMERGENCY OR TIME-CRITICAL SERVICE.

THE SITE, THE MOBILE APP AND THE SERVICES ARE FOR NON-EMERGENCY PURPOSES ONLY. DO NOT ATTEMPT TO ACCESS EMERGENCY CARE THROUGH THE SITE, THE MOBILE APP OR THE SERVICES. IF AT ANY TIME YOU ARE CONCERNED ABOUT YOUR CARE OR TREATMENT, OR IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST OPEN EMERGENCY ROOM IMMEDIATELY.

If Company becomes aware of or contemplates an emergency, Company may, at its sole discretion, secure from any licensed hospital, physician, and/or medical personnel (“Emergency Responders”) any emergency treatment deemed necessary by Company for your immediate care. You understand and agree that, in the event that Company does take any action with respect to securing Emergency Responders on your behalf, you, not Company, will be solely responsible for payment of any and all medical services rendered in connection with any such treatment.

5. Privacy and Your Personal Information

Company’s privacy policy is located at go.omadahealth.com/privacy (the “Privacy Policy”) and is expressly incorporated into these Terms. The Privacy Policy discloses Company’s practices regarding the collection, use and disclosure of your personal information that you create, upload, transmit or display while using the Services. By agreeing to these Terms, you are also agreeing to the terms of Company’s Privacy Policy and consenting to the collection, use and disclosure of information provided to Company as set forth herein. For inquiries in regard to the Privacy Policy or to report a privacy-related problem, please contact us at privacy@omadahealth.com.

The Services include the ability to connect with a small social network of people diagnosed with or prescreened for certain medical conditions, including prediabetes, glucose intolerance, metabolic syndrome, borderline diabetes, cardiovascular disease or type 2 diabetes. BY VISITING OR USING THE SERVICES, YOU CONSENT TO OUR COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION, INCLUDING HEALTH-RELATED INFORMATION SUCH AS YOUR MEDICAL CONDITIONS, IN ACCORDANCE WITH OUR PRIVACY POLICY. IF YOU DO NOT CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF THIS INFORMATION, YOU SHOULD NOT ACCESS OR USE THE SITE, MOBILE APP OR THE SERVICES.

6. Rules and Conduct

As a condition to using the Services, you agree not to use the Services for any purpose that is prohibited by these Terms. You shall, at all times, abide by all applicable local, state, and federal laws, rules and regulations in accessing and using the Services. The Services (including, without limitation, any Content or User Submissions (both as defined below)) are provided only for your own personal, non-commercial, limited use in accordance with these Terms. You are responsible for all of your activity in connection with the Services. For purposes of these Terms, the term “Content” includes, without limitation, any advertisements, advice, lessons, instructions, suggestions, videos, audio clips, written forum comments, information, posts, comments, materials, data (obtained about you through the Services or from third parties), content, text, photographs, images, software, scripts, art, graphics, logos, button icons and interactive features generated, provided, or otherwise made accessible by or to Company or its partners on or through the Services.

By way of example, and not limitation, you shall not, and shall not permit any third party to, directly or indirectly (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any content on or through the Services, that:

  • infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity;
  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane;
  • constitutes unauthorized or unsolicited advertising, junk or bulk email (“spamming”);
  • involves commercial activities and/or sales without Company’s prior written consent, such as contests, sweepstakes, barter, advertising, or pyramid schemes;
  • contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of Company or any third party; or
  • impersonates any person or entity, including any employee or representative of Company.

Additionally, you shall not: (a) take any action that imposes or may impose an unreasonable or disproportionately large load on Company’s (or its third party providers’) infrastructure; (b) interfere or attempt to interfere with the proper working of the Services or any activities conducted on or as a part of the Services; (c) bypass any measures Company may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (d) run Maillist, Listserv, any form of auto-responder or “spam” on the Services; or (e) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site, in each case as determined by Company in its sole discretion.

You shall not (a) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Service, except to the limited extent applicable laws specifically prohibit such restriction; (b) modify, translate, or otherwise create derivative works of any part of the Services; or (c) copy, rent, lease, distribute, or otherwise transfer any or all of the rights that you receive hereunder. Company reserves the right to remove any User Submissions or Content from the Services at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if Company is concerned that you may have violated these Terms), or for no reason at all. Company also reserves the right to access, read, preserve, and disclose any information as Company reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Company, its users and the public.

7. Registration; Computer Equipment and Internet Services; Consent to Receive Email/Phone Communications

As a condition to using the Services, you will be required to register with Company and select a password and screen name (“Company User ID”). You shall provide Company with true, accurate, complete, and current registration information any time you register to use the Omada Program and maintain and update promptly any changes to such information. Failure to do so shall constitute a breach of these Terms, which may result in immediate termination of your account.

You shall not (a) select or use as a Company User ID a name of another person with the intent to impersonate that person; (b) use as a Company User ID a name subject to any rights of a person other than you without appropriate authorization; or (c) use as a Company User ID a name that is otherwise offensive, vulgar or obscene. Company reserves the right to refuse registration of or cancel a Company User ID in its sole discretion. You are solely responsible for choosing your Company User ID and for activity that occurs on your account. Additionally, you shall be responsible for setting your account password, as well as maintaining its confidentiality – any sharing, disclosing, permitting access to or otherwise facilitating the use by any person of your user name and password is expressly prohibited. You shall never use another user’s account without such other user’s express permission. You will immediately notify Company in writing of any unauthorized use of your password or account or any other security breach of which you become aware.

As a condition of using our Site and/or Mobile App and participating in the Services, you will be required to provide Company with your email address and phone number as part of registration. As part of the Services, you will receive from us email and other communications (e.g., SMS messages, phone calls and push notifications) relating to your use of our Site, the Mobile App and/or your participation in our Services. By disclosing this contact information or otherwise participating in the Services or sending electronic communications through the Services, including the Site or the Mobile App, you acknowledge and agree that we may send you communications through registered mail, email and other electronic communications, SMS messages, voice calls, push notifications or otherwise, that we determine, in our sole discretion, are related to your use of or participation in the Services. As part of using the Services, you agree to receive all agreements, notices, disclosures and other communications that we provide to you in electronic form and acknowledge that receipt of such documents in electronic form satisfies any legal requirement that such communications be in writing. Your consent to receive electronic notices, disclosures and communications includes (i) any notice, record or other type of communication or information that is provided to you in connection with your application, registration or enrollment in the Services, (ii) all communications and disclosures relating to your access to, use of or participation in the Services and (iii) all communications and disclosures relating to the Services that we are required by law or these Terms to provide to you. Any electronic communications that we send you will be deemed to have been provided on the date that we deliver the electronic communication to you.

With the exception of the Services, you are responsible for obtaining, installing, maintaining and operating all software, hardware or other equipment (collectively, “Systems”) necessary for you to access and use the Services, as well as Internet services via the Internet service provider of your choice and any wireless services your require (the “Connections”). This responsibility includes, without limitation, your utilizing current versions of web-browsers and appropriate encryption, antivirus, anti-spyware, and Internet security software. By checking the checkbox affirming your consent to these Terms, you demonstrate that you can access information that we provide to you by posting electronic communications on the Site or the Mobile App or via email and otherwise confirm that you are able to access and use the Site and the Services and receive emails from us.

In connection with your use of the Services, you understand and acknowledge the following:

  • There are certain security, corruption, transmission error, and access availability risks associated with using open networks such as the Connections, and you hereby expressly assume such risks.
  • You are responsible for the data security of the Systems used to access the Services and for the transmission and receipt of information using such Systems.
  • You have requested access to the Services, made your own independent assessment of the adequacy of the Connections and Systems, and are satisfied with that assessment.
  • We are not responsible for any errors or problems that arise from the malfunction or failure of the Connections or the Systems.
  • We may enable the use of geolocation services with our Mobile App, and we may use this geolocation information to provide features of the Services and to improve and customize the Services. If you do not want us to use geolocation data from you mobile device, you may set your location preferences on your device accordingly.

WHEN YOU CONTACT US BY EMAIL OR TEXT, WE HAVE NO WAY OF PROTECTING YOUR INFORMATION UNTIL IT REACHES US SINCE EMAIL AND TEXT MESSAGING AND THE COMMUNICATION LINES THAT SUCH COMMUNICATIONS TRAVEL OVER DO NOT HAVE THE SECURITY FEATURES THAT ARE BUILT INTO OUR SERVICES AND MAY NOT BE SECURE. BY SENDING ANY INFORMATION TO US VIA THE SERVICES, EMAIL OR TEXT, OR AGREEING TO RECEIVE ELECTRONIC COMMUNICATIONS FROM US THROUGH THE SERVICES, EMAIL, PUSH NOTIFICATIONS OR TEXT, YOU ACKNOWLEDGE AND ACCEPT ANY RISK AND DAMAGE ARISING FROM DISCLOSURE OF SUCH INFORMATION IN THE COURSE OF TRANSMISSION.

8. Fees and Payment

Company reserves the right to require payment of fees for certain features of the Services. Should you elect to subscribe to such features, you shall pay all applicable fees, as described in the Services in connection with such features. Company reserves the right to change its price list and to institute new charges at any time, upon prior notice to you, which may be sent by email or posted on the Services. Use of the Services by you following such notification constitutes your acceptance of any new or increased charges.

9. Third-Party Websites and Materials

The Services may allow you to display, use, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites (“Third Party Websites”). For example, the Services integrate and use a scale through our technology provider, BodyTrace. In such case, in order to use the Services, you must agree to the BodyTrace: Terms of Use and BodyTrace: Privacy Policy. When you authorize it, we collect information from certain other tools, including but not limited to activity trackers (e.g., a Fitbit device or Apple Watch), digital pedometers, and, if applicable, equipment such as blood glucose meter or blood pressure measuring tools that are considered by the FDA to be medical devices (“Tools”). The original collection points for these data, as well as any intermediary websites that allow you to authorize us to access such data, constitute Third Party Materials and/or Third Party Websites. When you authorize us to receive this data, we will use it to help deliver the Services and as otherwise described in our Privacy Policy and HIPAA Notice.

When you use any Third Party Materials or access any Third Party Websites, you do so at your own risk, and you understand and agree that you are solely responsible for reading and understanding any terms of use and/or privacy policies that apply to such Third Party Materials or Third Party Websites. These Third Party Materials and Third Party Websites are not under Company’s control, and Company is not responsible or liable for the availability, performance, reliability, content, functions, accuracy, legality, appropriateness, services, materials or any other aspect of such Third Party Materials and Third Party Websites. Company is providing these Third Party Materials and links to Third Party Websites for your convenience. The inclusion of any such Third Party Materials or links in the Services does not imply endorsement or recommendation by Company or any association with the third party website’s operators. Company also does not accept any responsibility for technical failures or for unauthorized access of user transmissions by any third parties.

The providers of Third Party Materials and Third Party Websites (each, a “Third Party Service Provider”) may collect and use certain information about you, as specified in their privacy policies and terms of use. Prior to using or providing any information to any Third Party Service Provider, you should review their privacy policy and terms of use. If you do not understand or do not agree to the terms of a Third Party Service Provider’s privacy policy and/or terms of use, you should not use the services.

COMPANY HEREBY DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ANY OF YOUR INFORMATION COLLECTED OR USED BY ANY THIRD PARTY SERVICE PROVIDER. IN ADDITION, YOU AGREE THAT COMPANY WILL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY INFORMATION, SOFTWARE, MATERIALS OR SERVICES PROVIDED BY ANY THIRD PARTIES, INCLUDING WITHOUT LIMITATION ANY THIRD PARTY SERVICE PROVIDERS LINKED THROUGH THE SERVICES, AND YOU AGREE TO ASSUME ALL RESPONSIBILITY AND LIABILITY FOR ANY DAMAGES, LOSS, OR OTHER HARM, WHETHER TO YOU OR TO THIRD PARTIES, RESULTING FROM OR ALLEGED TO HAVE RESULTED FROM YOUR USE OF THIRD PARTY MATERIALS AND THIRD PARTY WEBSITES.

10. Company, Content, Intellectual Property

The Services (including but not limited to the Site, the Mobile App and the Omada Program) and the Content are protected under United States and international intellectual property, copyright, trademark, patent, trade secret and other laws. The Services and the Content are the sole property of Company. You shall abide by all copyright notices, information, and restrictions contained in any Content accessed through the Services. You shall not sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, create derivative works from, or otherwise exploit the Services or any Content or third party submissions or other proprietary rights not owned by you (a) without the consent of the respective owners or other valid right, and (b) in any way that violates any third party right.

You may, to the extent the Services expressly authorize you to do so, download or copy the Content, and other items displayed on the Services for download, solely for your personal use only in accordance with these Terms, provided that you maintain all copyright, trademark and other notices contained in such Content. Copying or storing of any Content for other than personal, noncommercial use in accordance with these Terms is expressly prohibited without prior written permission from Company or from the copyright holder identified in such Content’s copyright notice. You acknowledge that all Content accessed by you in using the Services is accessed at your own risk and that you will be solely responsible for any damage or loss to you or any third party resulting therefrom. Under no circumstances will Company be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with use of or exposure to any Content posted, emailed, accessed, transmitted or otherwise made available via the Services.

Subject to your compliance with these Terms (and any other terms governing your use of the Services), you are granted a personal, non-exclusive, non-transferable, non- sublicenseable, revocable, limited right to access our Site, download and use the Mobile App, and use the Services. All rights in and to the Services (including, but not limited to, the Site, the Mobile App, the Omada Program and the Content) not expressly granted in these Terms are hereby reserved and retained by Company.

Omada Health, Omada and the O logo (the “Company Marks”) are trademarks or registered trademarks of Omada Health, Inc. Other trademarks, service marks, graphics and logos appearing on the Site, the Mobile App or the Services may be the property of third parties (the “Third Party Marks”). Neither your use of the Site, the Mobile App or the Services nor these Terms grant you any right, title or interest in or to, or any license to reproduce or otherwise use, the Company Marks or any Third Party Marks.

11. User Submissions

The Services provide you with the ability to create, upload, submit (through our Site, the Mobile App, through our personnel or through Third Party Websites or Third Party Service Providers, software, phone, Tools or other resources), disclose, distribute or otherwise post (hereafter, “posting”) content (including, without limitation, personally identifiable information, personal health information, activity tracking, food tracking and sleep tracking), materials, videos, audio clips, written comments, data, text, photographs, software, scripts, graphics, works of authorship or other information related to the Services, including without limitation any feedback or suggestions for improvements, enhancements, or error corrections (collectively, “User Submissions”). You represent and warrant to us that (i) you own all rights, title and interest in and to your User Submissions or are otherwise authorized to grant the rights provided to Company herein, (ii) you will comply with all applicable laws in using the Services, and (iii) doing so will not violate any law or infringe upon or violate the rights of any person or entity.

You consent and grant to Company, its directors, officers, employees, agents, affiliates, representatives, service providers, partners, sublicensees, successors and assigns (the “Company Parties”) a perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free, worldwide right and license to use, license, modify, reproduce, adapt, publish, translate, transmit, edit, distribute, perform, display, communicate publicly, create derivative works of and otherwise use any User Submissions and incorporate the User Submissions in other works in any form, media or technology. You further acknowledge that the Company Parties shall be entitled to use of the User Submissions in accordance with these Terms without any compensation to you for any exercise of the license granted under this section. You also consent to and permit any user of the Services to access, display, view, store and reproduce any User Submissions that you have made available in any public or group forum within the Services for his or her personal use. Subject to the foregoing, you remain the owner of the User Submissions that you provide to us and retain all rights that may exist in such User Submissions; provided, however, the license you grant herein gives the Company the right to use the User Submissions as described in these Terms, our Privacy Policy and our HIPAA Notice, and your ownership rights in such User Submissions cannot interfere with the license you grant to the Company Parties.

If all or a portion of a User Submission constitutes protected health information or personally identifiable information as described in our Privacy Policy and our HIPAA Notice, we will treat it as such. However, we reserve the right under the license you grant us to remove personal identifiers from any and all User Submissions and, once reasonably de-identified, the remaining information shall not be subject to any obligation of confidentiality on our part. You understand and agree that Company owns all right, title and interest in and to all such de-Identified data and may be used for any lawful business purpose without any duty of accounting to you. For example, once de- identified, we may use information from User Submissions in our publications and sales and marketing materials and for product research and development.

By providing you with the ability to post and use User Submissions in delivering the Services, Company is not undertaking any obligation or liability relating to any User Submissions or activity related thereto, nor does Company endorse any such User Submissions or activities. Company cannot guarantee the authenticity of any data which users may provide about themselves through the Services.

You acknowledge that all User Submissions submitted, uploaded, posted, transmitted or displayed are the sole responsibility of the person who made such User Submissions. This means that you are entirely responsible for all User Submissions that you submit, upload, post, transmit or otherwise display to the Services. You agree not to upload, post, transmit, display, perform or distribute any content, information or other materials in violation of any third party’s copyrights, trademarks or other intellectual property or proprietary rights, or rights of publicity or privacy, or in violation of any applicable law, rule or regulation. YOU SHALL BE SOLELY RESPONSIBLE FOR ANY VIOLATIONS OF LAWS AND FOR ANY INFRINGEMENTS OF THIRD PARTY RIGHTS CAUSED BY YOUR USER SUBMISSIONS AND USE OF THE SERVICES.

We do not control the User Submissions uploaded, posted, transmitted or otherwise displayed on our Services by others; therefore, we do not guarantee the accuracy, integrity or quality of any such User Submissions. You understand and agree that you may be exposed to User Submissions that are offensive or objectionable by using the Services. Although we reserve the right, Company has no obligation to monitor the Services, Content, or User Submissions. Company may edit, modify, suspend or remove any User Submission at any time for any reason in Company’s sole discretion without notice to you (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such User Submission, in order to comply  with applicable laws or failure to adhere to community standards and conduct guidelines set forth in these Terms or otherwise established by Company), or for no reason at all.

COMPANY DISCLAIMS ANY ACTUAL OR IMPLIED DUTY TO MONITOR USER SUBMISSIONS AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY USER SUBMISSIONS OR FOR THE QUALITY OR ACCURACY OF OTHER INFORMATION YOU PROVIDE THROUGH USING THE SERVICES.

In order to use the Services, you are required to create a public profile, which may contain certain identifying information (such as age, profile photos, location, etc.). It is the responsibility of each user to provide current and accurate information, and Company does not, and cannot, investigate information contained in member public profiles or guarantee its accuracy. As a result, Company must assume that information contained in each user public profile is current and accurate. COMPANY DOES NOT REPRESENT, WARRANT OR GUARANTEE THE CURRENCY OR ACCURACY OF ANY INFORMATION PROVIDED BY ANY USER AND HEREBY DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ANY INFORMATION PROVIDED BY USERS IN CONNECTION WITH THEIR USE OF THE SERVICES. UNDER NO CIRCUMSTANCES WILL COMPANY BE LIABLE FOR ANY USER SUBMISSIONS, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY USER SUBMISSIONS OR ANY LOSS OR DAMAGES INCURRED AS A RESULT OF THE USE OF ANY USER SUBMISSIONS.

12. Termination

Company may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your account. Upon termination of your right to use our Services, including the Site and the Mobile App, or our termination of the Services, all licenses and other rights granted to you by these Terms will immediately terminate.

If you wish to terminate your account, you may do so by following the instructions on the Site or contacting our customer support team at support@omadahealth.com. Any fees paid hereunder are non-refundable. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

13. Warranty Disclaimer

Company has no special relationship with or fiduciary duty to you. THE SERVICES (INCLUDING, WITHOUT LIMITATION, ANY CONTENT) ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND ARE WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. COMPANY, AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICES OR THE INFORMATION, SERVICES AND MATERIALS CONTAINED THEREIN (I) DO NOT ASSUME ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, SERVICES AND MATERIALS PROVIDED ON OR THROUGH THE SERVICES AND (II) DO NOT WARRANT THAT: (A) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS OR THE STATED PURPOSE. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

PLEASE NOTE THAT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You shall defend, indemnify and hold harmless Company, its affiliates and each of its, and its affiliates employees, contractors, directors, suppliers, representatives and agents from all liabilities, claims, losses, damages and expenses, including reasonable attorneys’ fees, that arise from or relate to: (a) your use or misuse of, or access to, the Services, Content or otherwise from your provision to Company or any of the indemnified parties of any User Submissions or other data; (b) your breach of these Terms; (c) your violation or alleged violation of any applicable foreign or domestic federal, state or local laws, rules and/or regulations; or (d) infringement or alleged infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Company in asserting any available defenses.

15. Limitation of Liability

IN NO EVENT SHALL COMPANY, ITS AFFILIATES NOR ITS OR THEIR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, THIRD PARTY SERVICE PROVIDERS, LICENSORS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (INCLUDING, WITHOUT LIMITATION, ANY CONTENT): (A) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING); (B) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION); (C) FOR YOUR USE OR INABILITY TO USE OR RELIANCE ON THE SERVICES OR ANY CONTENT OR OTHER MATERIALS AVAILABLE THROUGH THE SERVICES; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (E) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OUR SERVICES.

THE MAXIMUM LIABILITY OF COMPANY, ITS AFFILIATES AND ITS OR THEIR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, THIRD PARTY SERVICE PROVIDERS, LICENSORS OR CONTENT PROVIDERS TO YOU FOR ANY AND ALL DAMAGES, LOSSES AND CAUSES OF ACTION SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OUR SERVICES. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THESE TERMS AND THE SERVICES WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU IF YOU RESIDE IN SUCH A JURISDICTION. IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN COMPANY AND YOU. THE SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

NOTHING HEREIN SHALL LIMIT THE POTENTIAL PROFESSIONAL LIABILITY OF A PHYSICIAN OR OTHER LICENSED HEALTHCARE PROVIDER ARISING FROM OR RELATED TO MEDICAL SERVICES THAT YOU MAY RECEIVE IN CONNECTION WITH OR CONSEQUENT TO YOUR USE OF THE SERVICES. WE ARE NOT LIABLE TO ANY PERSON OR USER FOR ANY HARM CAUSED BY THE NEGLIGENCE OR MISCONDUCT OF ANY SUCH LICENSED MEDICAL PROFESSIONAL OR ANY OTHER PARTY.

When using the Services, information will be transmitted over a medium which may be beyond the control and jurisdiction of Company, its customers and/or its vendors. Accordingly, Company assumes no liability for or relating to the delay, unintended access or disclosure, failure, interruption or corruption of any data or other information transmitted in connection with use of the Services.

Any claims against Company arising in connection with your use of the Services must be brought against Company within one (1) year of the date of the event giving rise to such action.

16. International Use

Company makes no representation that the Services are appropriate or available for use in locations outside of the United States, and accessing the Services is prohibited from territories where such Services are illegal. If you access the Services from other locations, you do so at your own initiative and risk and are responsible for compliance with local laws.

17. Governing Law; Dispute Resolution

A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

These Terms shall be governed by and construed in accordance with the laws of the State of California, excluding its conflicts of law rules, and the United States of America. Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by binding arbitration in San Francisco County, California, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Comprehensive Arbitration Rules and Procedures of JAMS. The prevailing party in the arbitration shall be entitled to receive reimbursement of its reasonable expenses (including reasonable attorneys’ fees, expert witness fees and all other expenses) incurred in connection therewith. Judgment upon the award so rendered may be entered in a court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the United States Federal Courts located in the Northern District of California or in a state court in the County of San Francisco, California. Use of the Services is not authorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation, this Section.

18. Integration and Severability

These Terms, the Privacy Policy and the HIPAA Notice and any other agreement referenced herein, constitute the entire agreement between you and Company with respect to the Services, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Company with respect to the Services. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

19. Miscellaneous

Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Company’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. These Terms are personal to you, and are not assignable, transferable or sublicensable by you except with Company’s prior written consent. Company may assign, transfer or delegate any or all of its rights and obligations hereunder without consent. Our licensors and Mobile App Providers may be entitled to enforce these Terms as third party beneficiaries; otherwise, there are no other third-party beneficiaries to these Terms. No agency, partnership, joint venture or employment relationship is created as a result of these Terms. In any action or proceeding to enforce rights under these Terms, the prevailing party will be entitled to recover costs and attorneys’ fees. All notices under these Terms will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.

20. Digital Millennium Copyright Act Policy

If you have evidence, know, or have a good faith belief that your rights or the rights of a third party have been violated and you want Company to delete, edit, or disable the material in question, you must provide Company with all of the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) identification of the material that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Company to locate the material; (d) information reasonably sufficient to permit Company to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For this notification to be effective, you must provide it to Company’s designated agent at:

Attn: Copyright Agent
Omada Health, Inc.
500 Sansome Street, Suite 200
San Francisco, CA 94111
copyrightagent@omadahealth.com

21. Contact

You may contact Company at the following address:

By email: hello@omadahealth.com

By mail:
Omada Health, Inc.
500 Sansome St., Suite 200
San Francisco, CA 94111

Effective Date: August 31, 2018


Bienvenido a Omada

Bienvenido al programa de asesoramiento conductual de Omada para personas con riesgo de diabetes tipo 2 y enfermedades cardiovasculares y personas con diabetes tipo 2 (el «Programa Omada»), accesible en go.omadahealth.com (el «Sitio») o a través de la aplicación móvil de Omada (la «Aplicación Móvil»). El Programa Omada, el Sitio (y los otros sitios web que poseemos u operamos, incluidos, entre otros, www.omadahealth.com) y la Aplicación Móvil se denominarán colectivamente «Servicios». Lea estos Términos de uso (los «Términos»), nuestra Política de Privacidad (go.omadahealth.com/privacy) y el Aviso de HIPAA (go.omadahealth.com/hipaa-notice) detenidamente antes de utilizar los Servicios, ya que rigen el uso de los Servicios. Al acceder o utilizar los Servicios, usted acepta estar sujeto a estos Términos.

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Estos términos constituyen un acuerdo legal vinculante entre usted y Omada Health, Inc. («Compañía», «nosotros» o «nos»). Si usted ha sido autorizado y está ayudando a otra persona a solicitar o usar los Servicios, estos Términos constituyen un acuerdo legalmente vinculante entre el ayudante y la persona a la que se está ayudando y la Compañía.

SI NO ESTÁ DISPUESTO O NO PUEDE ACEPTAR ESTOS TÉRMINOS, ENTONCES NO PUEDE ACCEDER, NAVEGAR O UTILIZAR LOS SERVICIOS. ADEMÁS, NO LE OTORGAMOS NINGÚN DERECHO O LICENCIA PARA ACCEDER, EXAMINAR O UTILIZAR LOS SERVICIOS SIN SU VOLUNTAD Y CAPACIDAD DE ACEPTAR TODOS LOS TÉRMINOS Y CONDICIONES ESTABLECIDOS AQUÍ.

Nos reservamos el derecho, a nuestra discreción, de modificar, reemplazar, actualizar o cambiar cualquiera de estos Términos en cualquier momento y por cualquier motivo. Cualquier cambio, revisión o modificación de estos Términos entrará en vigencia una vez que la Compañía lo publique en el Sitio, la Aplicación Móvil, a través del Servicio o enviándole un correo electrónico u otra notificación. Es su responsabilidad verificar estos Términos periódicamente para ver los cambios. Al continuar utilizando los Servicios, acuerda aceptar todos los cambios, revisiones o modificaciones a los Términos.

Si acepta estos Términos, pero luego decide que desea cancelar su cuenta, comuníquese con Atención al Cliente a support@omadahealth.com y verificaremos y completaremos su solicitud.

1. Aplicabilidad de estos términos

Su acceso y uso de los Servicios está expresamente condicionado a su aceptación y cumplimiento de estos Términos. Estos Términos se aplican a todos los usuarios de los Servicios. Si no está de acuerdo con estos Términos, no está autorizado a acceder ni a utilizar ninguna parte de los Servicios de ninguna manera o para ningún propósito.

Su uso de los Servicios a los que podemos estar afiliados puede estar sujeto a términos adicionales, incluidos los términos y condiciones proporcionados por un tercero. Si no está de acuerdo con alguno de estos términos y condiciones adicionales, no está autorizado a utilizar los Servicios sujetos a dichos términos adicionales.

Para recibir los Servicios, debe registrarse como se describe más detalladamente a continuación en la sección titulada «Registro». Los Servicios están disponibles solo para personas que (1) tienen al menos 18 años de edad y (2) cumplen con los criterios de inscripción clínica correspondientes. Usted declara y garantiza que tiene el derecho, la autoridad y la capacidad para participar en estos Términos y que tiene al menos 18 años. Además, usted declara y garantiza que (1) toda la información de registro que envíe o que se envíe en su nombre sea completa, precisa y verdadera, y (2) en caso de que permita que un tercero lo ayude a proporcionar cualquier información, incluso al completar la solicitud y enviarnos cualquier información de registro, usted ha revisado y confirmado que dicha información de registro, en su totalidad, es completa, precisa y verdadera antes de su presentación ante nosotros.

La compañía puede, a su entera discreción, negarse a ofrecer los Servicios a cualquier persona o entidad y cambiar nuestros criterios de inscripción clínica para el Programa Omada en cualquier momento y por cualquier motivo. Esta disposición no es válida donde lo prohíba la ley y el derecho de acceso a los Servicios se revoca en dichas jurisdicciones.

La Compañía se reserva el derecho, a su discreción, de cambiar, modificar, reemplazar, suspender o descontinuar los Servicios o cualquier componente de los mismos (incluida, entre otros, la disponibilidad de cualquier característica, especificación, base de datos o contenido) en cualquier momento y por cualquier motivo. La Compañía no será responsable ante usted por dicho cambio, modificación, reemplazo, suspensión o descontinuación de sus derechos de acceso y uso de los Servicios. La Compañía también puede imponer límites a ciertas funciones y servicios o restringir su acceso a partes o a todos los Servicios sin previo aviso ni responsabilidad.

2. Nuestros Servicios

Como parte de los Servicios, ofrecemos programas de asesoramiento conductual digital a ciertas personas en riesgo o que viven con afecciones clínicas crónicas en las que los Servicios pueden ayudar, eficazmente, a reducir el riesgo o a vivir bien con dichas enfermedades crónicas. Los ejemplos de tales afecciones incluyen enfermedades cardiovasculares y estar en riesgo de padecer diabetes tipo 2 o ya viviendo con ella.

Nuestros Servicios pueden incluir, sin limitación, lo siguiente:

  • La capacidad de crear, cargar, transmitir, mostrar y acceder a información médica compartida por usted y otros a través de nuestros Servicios, ampliada con información recopilada sobre usted a través de terceros autorizados (por ejemplo, rastreadores como Fitbit y Apple o, si corresponde, glucómetros y manguitos de presión sanguínea que la FDA considera como dispositivos médicos).
  • La capacidad de crear, mantener y habilitar su participación en una comunidad en línea relacionada con su participación en los Servicios y sus objetivos de salud.
  • Acceder a otra información sobre la Compañía y nuestros productos o servicios a través de los diversos sitios web que poseemos y operamos, incluidos, entre otros, el sitio web y el nombre de dominio omadahealth.com, y cualquier otra característica, contenido o aplicación que periódicamente ofrezca la Compañía en relación con eso.
  • La capacidad de interactuar con el personal relevante de la Compañía de manera oportuna y efectiva desde el momento de su solicitud inicial para el Programa Omada y en el transcurso de su acceso y uso de los Servicios, incluidos, entre otros, los asesores de salud y el equipo de servicio de atención al cliente de la Compañía.
  • La capacidad de interactuar con otros usuarios de nuestros Servicios desde el momento de su registro en el Programa Omada y en el transcurso de su acceso y uso de nuestros Servicios.
  • La capacidad de interactuar con sus otros proveedores de atención médica, amigos o familiares para que puedan entender cómo usa los Servicios.

Puede usar el Sitio o la Aplicación Móvil para acceder y usar el Programa Omada. Para poder acceder y usar la Aplicación Móvil, debe descargarla desde una plataforma de distribución digital, como la App Store de Apple o Google Play (el «Proveedor de aplicaciones móviles»). Usted reconoce y acepta que: (i) estos Términos se establecen entre usted y nosotros y no con el Proveedor de aplicaciones móviles, y que somos los únicos responsables de la Aplicación Móvil (no del Proveedor de aplicaciones móviles); (ii) el Proveedor de aplicaciones móviles no tiene la obligación de proporcionar ningún servicio de mantenimiento y soporte con respecto a la Aplicación Móvil; (iii) el Proveedor de aplicaciones móviles no es responsable de abordar ningún reclamo que tenga ni ningún reclamo de un tercero relacionado con la Aplicación Móvil o su posesión y uso de la Aplicación Móvil, que incluye, entre otros: (a) reclamos de responsabilidad de productos, (b) cualquier reclamo de que la Aplicación Móvil no cumple con los requisitos legales o normativos aplicables, y (c) reclamaciones que surjan bajo la protección del consumidor o legislación similar; (iv) en caso de que un tercero afirme que la Aplicación Móvil o su posesión y uso de esa Aplicación Móvil infringe los derechos de propiedad intelectual de ese tercero, seremos responsables de la investigación, defensa, solución y descarga de dicho reclamo de infracción de la propiedad intelectual en la medida requerida por estos Términos; y (v) también debe cumplir con todos los términos de servicio de terceros aplicables al utilizar los Servicios.

3. Sin asesoramiento médico

LOS SERVICIOS NO INCLUYEN LA PRESTACIÓN DE NINGÚN CONSEJO MÉDICO O TRATAMIENTO POR PARTE DE LA COMPAÑÍA. LOS SERVICIOS NO TIENEN LA INTENCIÓN DE SER Y NO CONSTITUYEN UN SUSTITUTO DE ASESORAMIENTO MÉDICO PROFESIONAL, DIAGNÓSTICO O TRATAMIENTO Y SE OFRECEN ÚNICAMENTE CON FINES INFORMATIVOS. EN CAMBIO, LOS SERVICIOS PERMITEN A LOS USUARIOS REGISTRADOS ACCEDER A HERRAMIENTAS Y RECURSOS DE CONTENIDO DIGITAL Y ASESORAMIENTO EN SALUD, INCLUIDO, UN ASESOR DE SALUD QUE PUEDE PROPORCIONARLE SOPORTE LIMITADO POR INTERNET, TELÉFONO, SMS o POR CORREO ELECTRÓNICO. LA COMPAÑÍA NO EMPLEA NI CONTRATA MÉDICOS PARA BRINDARLE ATENCIÓN MÉDICA. LOS ASESORES DE SALUD DE LA COMPAÑÍA NO SON MÉDICOS LICENCIADOS O PROVEEDORES DE ATENCIÓN MÉDICA CON LICENCIA. SI BIEN LOS SERVICIOS PROPORCIONAN INFORMACIÓN, LA COMPAÑÍA NO PUEDE Y NO DIAGNOSTICA SUS CONDICIONES DE SALUD NI LE OTORGA NINGÚN ASESORAMIENTO O TRATAMIENTO MÉDICO. CUALQUIER CONTENIDO PROPORCIONADO O ACCEDIDO A TRAVÉS DE LOS SERVICIOS, INCLUIDA, ENTRE OTROS, LA INFORMACIÓN PROPORCIONADA POR NUESTRO PERSONAL, SÓLO TIENE FINES INFORMATIVOS. ESTE CONTENIDO NO DEBE UTILIZARSE DURANTE UNA EMERGENCIA MÉDICA O PARA EL DIAGNÓSTICO O TRATAMIENTO DE CUALQUIER CONDICIÓN MÉDICA.

SIEMPRE SOLICITE EL CONSEJO DE SU MÉDICO U OTRO PROVEEDOR DE SALUD CALIFICADO POR CUALQUIER PREGUNTA CON RESPECTO A SU MEDICAMENTO O AL USO (O FRECUENCIA) DE CUALQUIER MEDICAMENTO O DISPOSITIVO MÉDICO, CAMBIAR SU DIETA O COMENZAR O DESCONTINUAR CUALQUIER CLASE DE TRATAMIENTO. NO UTILICE LOS SERVICIOS COMO SUSTITUTO DE LA CONSULTA CON SU MÉDICO U OTRO PROVEEDOR DE ATENCIÓN MÉDICA, Y NO DESCARTE EL ASESORAMIENTO MÉDICO PROFESIONAL NI DEMORE EN BUSCARLO DEBIDO A CUALQUIER INFORMACIÓN RECIBIDA EN RELACIÓN CON NUESTROS SERVICIOS. SI PIENSA QUE TIENE UNA EMERGENCIA MÉDICA, LLAME AL 911 INMEDIATAMENTE.

EN LA MEDIDA EN QUE RECIBA ATENCIÓN MÉDICA JUNTO CON O CORRESPONDIENTE A LOS SERVICIOS, SU PROFESIONAL MÉDICO EN TRATAMIENTO ES RESPONSABLE DE OBTENER SU CONSENTIMIENTO INFORMADO PARA CUALQUIER DIAGNÓSTICO O TRATAMIENTO MÉDICO, INCLUIDOS, ENTRE OTROS, SU CONSENTIMIENTO PARA USAR TELEMEDICINA EN EL CURSO DE SU TRATAMIENTO, EN LA MEDIDA EN QUE DICHO CONSENTIMIENTO SEA REQUERIDO POR LA LEY APLICABLE. ESTE DIAGNÓSTICO O TRATAMIENTO SE SEPARA Y NO ESTARÁ RELACIONADO CON LOS SERVICIOS PROPORCIONADOS POR LA COMPAÑÍA. LA COMPAÑÍA NO DECLARA NI GARANTIZA QUE LOS SERVICIOS O CUALQUIER MEDICAMENTO O TRATAMIENTO EN PARTICULAR ES SEGURO, APROPIADO O EFECTIVO PARA USTED. LA COMPAÑÍA NO ES RESPONSABLE DE NINGÚN ASESORAMIENTO, TRATAMIENTO, DIAGNÓSTICO O CUALQUIER OTRA INFORMACIÓN, SERVICIOS O PRODUCTOS QUE PUEDA OBTENER EN RELACIÓN CON O COMO RESULTADO DE LA UTILIZACIÓN DE LOS SERVICIOS.

4. Sin servicios de emergencia

LOS SERVICIOS NO TIENEN LA INTENCIÓN DE RESPALDAR NI REALIZAR LLAMADAS O COMUNICACIONES DE EMERGENCIA O DE PRIORIDAD CRÍTICA A NINGÚN TIPO DE HOSPITAL, OFICINA POLICIAL, UNIDAD DE ATENCIÓN MÉDICA O CUALQUIER OTRO TIPO DE SERVICIO DE EMERGENCIA O DE PRIORIDAD CRÍTICA.

EL SITIO, LA APLICACIÓN MÓVIL Y LOS SERVICIOS SON SÓLO PARA SITUACIONES DE NO EMERGENCIA. NO INTENTE ACCEDER A LA ATENCIÓN DE EMERGENCIA A TRAVÉS DEL SITIO, LA APLICACIÓN MÓVIL O LOS SERVICIOS. SI EN CUALQUIER MOMENTO ESTÁ PREOCUPADO POR SU ATENCIÓN O TRATAMIENTO, O SI CONSIDERA QUE TIENE UNA EMERGENCIA MÉDICA, LLAME AL 911 O VAYA, INMEDIATAMENTE, A LA SALA DE EMERGENCIA ABIERTA MÁS CERCANA. 

Si la Compañía toma conocimiento de o prevee una emergencia, la Compañía puede, a su entera discreción, garantizar de parte de cualquier hospital, médico o personal médico autorizado («Personal de emergencia») cualquier tratamiento de emergencia que la Compañía considere necesario para su atención inmediata. Usted comprende y acepta que, en caso de que la Compañía tome alguna medida con respecto a la protección del personal de mergencia en su nombre, usted, no la Compañía, será el único responsable del pago de todos los servicios médicos prestados en relación con dicho tratamiento.

5. Privacidad y su información personal

La política de privacidad de la empresa se encuentra en go.omadahealth.com/privacy (la «Política de Privacidad») y está expresamente incorporada en estos Términos. La Política de Privacidad divulga las prácticas de la Compañía con respecto a la recopilación, el uso y la divulgación de su información personal que usted crea, carga, transmite o exhibe mientras usa los Servicios. Al aceptar estos Términos, también acepta los términos de la Política de Privacidad de la Compañía y acepta la recopilación, el uso y la divulgación de la información proporcionada a la Compañía tal como se establece en este documento. Para consultas sobre la Política de Privacidad o para informar un problema relacionado con la privacidad, comuníquese con nosotros a privacy@omadahealth.com.

Los servicios incluyen la capacidad de conectarse con una pequeña red social de personas diagnosticadas o preevaluados para ciertas afecciones médicas, que incluyen prediabetes, intolerancia a la glucosa, síndrome metabólico, diabetes límite, enfermedades cardiovasculares o diabetes tipo 2. AL VISITAR O UTILIZAR LOS SERVICIOS, USTED ACEPTA NUESTRA RECOLECCIÓN, USO Y DIVULGACIÓN DE SU INFORMACIÓN PERSONAL, INCLUIDA LA INFORMACIÓN RELACIONADA CON LA SALUD, COMO SUS CONDICIONES MÉDICAS, DE ACUERDO CON NUESTRA POLÍTICA DE PRIVACIDAD. SI NO ACEPTA LA RECOPILACIÓN, UTILIZACIÓN Y DIVULGACIÓN DE ESTA INFORMACIÓN, NO DEBE ACCEDER O UTILIZAR EL SITIO, LA APLICACIÓN MÓVIL O LOS SERVICIOS.

6. Normas y conducta

Como condición para utilizar los Servicios, usted acepta no utilizar los Servicios para ningún propósito que esté prohibido por estos Términos. Usted deberá, en todo momento, cumplir con todas las leyes, normas y reglamentaciones locales, estatales y federales aplicables al acceder y utilizar los Servicios. Los Servicios [que incluyen, entre otros, cualquier contenido o envíos del usuario (ambos según se definen a continuación)] se proporcionan únicamente para su uso personal, no comercial y limitado de acuerdo con estos Términos. Usted es responsable de toda su actividad en relación con los Servicios. A los efectos de estos Términos, el término «Contenido» incluye, entre otros, publicidad, consejos, lecciones, instrucciones, sugerencias, videos, clips de audio, comentarios escritos de foros, información, publicaciones, comentarios, materiales, datos (obtenidos de usted a través de los Servicios o de terceros), contenido, texto, fotografías, imágenes, software, guiones, arte, gráficos, logotipos, íconos de botones y características interactivas generadas, proporcionadas o, de otro modo, accesibles para o a la Compañía o sus socios en o a través del Servicios.

A modo de ejemplo, y sin limitaciones, usted no deberá, y no permitirá que ningún tercero, directa o indirectamente (a) tome ninguna medida o (b) cargue, descargue, publique, envíe o distribuya o facilite la distribución de cualquier contenido en o a través de los Servicios, que:

  • infrinja cualquier patente, marca registrada, secreto comercial, derecho de autor, derecho de publicidad u otro derecho de cualquier otra persona o entidad;
  • sea ilegal, amenazante, abusivo, acosador, difamatorio, calumnioso, engañoso, fraudulento, invasivo de la privacidad de otra persona, tortuoso, obsceno, ofensivo o profano;
  • constituya publicidad no autorizada o no solicitada, correo basura o correo masivo («spamming»);
  • involucre actividades comerciales o ventas sin el consentimiento previo por escrito de la Compañía, como concursos, sorteos, trueques, publicidad o esquemas piramidales;
  • contenga virus de software o cualquier otro código, archivo o programa informático diseñado o destinado a interrumpir, dañar, limitar o interferir con el funcionamiento adecuado de cualquier software, hardware o equipo de telecomunicaciones o dañar u obtener acceso no autorizado a cualquier sistema, datos, contraseña u otra información de la Compañía o cualquier tercero; o
  • suplante a cualquier persona o entidad, incluido cualquier empleado o representante de la Compañía.

Además, no deberá: (a) realizar ninguna acción que imponga o pueda imponer una carga no razonable o desproporcionada en la infraestructura de la Compañía (o de sus proveedores externos); (b) interferir o intentar interferir con el correcto funcionamiento de los Servicios o cualquier actividad realizada en o como parte de los Servicios; (c) omitir cualquier medida que la Compañía pueda utilizar para evitar o restringir el acceso a los Servicios (u otras cuentas, sistemas informáticos o redes conectadas a los Servicios); (d) ejecutar Maillist, Listserv, cualquier forma de respuesta automática o «spam» en los Servicios; o (e) utilizar software, dispositivos u otros procesos manuales o automáticos para «rastrear» o «arañar» cualquier página del Sitio, en cada caso según lo determine la Compañía a su exclusivo criterio.

No deberá (a) descifrar, descompilar, desensamblar, realizar ingeniería inversa o intentar derivar ningún código fuente o ideas o algoritmos subyacentes de ninguna parte del Servicio, excepto en la medida en que las leyes aplicables específicamente prohíban dicha restricción; (b) modificar, traducir o crear trabajos derivados de cualquier parte de los Servicios; o (c) copiar, alquilar, arrendar, distribuir o, de otra forma, transferir alguno o todos los derechos que recibe en lo sucesivo. La Compañía se reserva el derecho de eliminar cualquier envío de usuario o contenido de los Servicios en cualquier momento por cualquier motivo (incluidos, entre otros, al recibir reclamaciones o alegaciones de terceros o autoridades relacionadas con dicho Contenido o si la Compañía está preocupada de que puede haber violado estos Términos), o sin ningún motivo.  La Compañía también se reserva el derecho de acceder, leer, preservar y divulgar cualquier información que la Compañía considere razonablemente necesaria para (i) cumplir con cualquier ley, regulación, proceso legal o solicitud gubernamental, (ii) hacer cumplir estos Términos, incluida la investigación de posibles infracciones al respecto, (iii) detectar, prevenir o abordar problemas de fraude, seguridad o técnicos, (iv) responder a solicitudes de soporte del usuario, o (v) proteger los derechos, propiedad o seguridad de la Compañía, sus usuarios y el público.

7. Registro; Equipo informático y servicios de Internet; Consentimiento para recibir correo electrónico/comunicaciones telefónicas

Como condición para utilizar los Servicios, se le solicitará que se registre en la Compañía y seleccione una contraseña y un nombre de usuario («Identificación de usuario de la compañía»). Deberá proporcionar a la Compañía información de registro verdadera, precisa, completa y actualizada cada vez que se registre para utilizar el Programa Omada y mantener y actualizar rápidamente cualquier cambio a dicha información. De lo contrario, constituirá un incumplimiento de estos Términos, lo que puede resultar en la terminación inmediata de su cuenta.

No deberá (a) seleccionar o utilizar como identificación de usuario de la Compañía el nombre de otra persona con la intención de suplantar a esa persona; (b) usar como identificación de usuario de la Compañía un nombre sujeto a los derechos de una persona que no sea usted sin la autorización correspondiente; o (c) utilizar como identificación de usuario de la Compañía un nombre que sea ofensivo, vulgar u obsceno. La empresa se reserva el derecho de rechazar el registro o cancelar una identificación de usuario de la Compañía a su exclusivo criterio. Usted es el único responsable de elegir su ID de usuario de la empresa y de la actividad que se produce en su cuenta. Además, usted será responsable de establecer la contraseña de su cuenta, así como de mantener su confidencialidad: cualquier intercambio, divulgación, permiso de acceso o, de otro modo, facilitar el uso por parte de cualquier persona de su nombre de usuario y contraseña está expresamente prohibido. Nunca deberá usar la cuenta de otro usuario sin el permiso expreso de dicho usuario. Notificará de inmediato a la Compañía por escrito sobre cualquier uso no autorizado de su contraseña o cuenta o cualquier otra violación de seguridad de la que tome conocimiento.

Como condición para utilizar nuestro Sitio o Aplicación Móvil y participar en los Servicios, se le solicitará que proporcione a la Compañía su dirección de correo electrónico y número de teléfono como parte del registro. Como parte de los Servicios, recibirá de nosotros correo electrónico y otras comunicaciones (por ejemplo, mensajes SMS, llamadas telefónicas y notificaciones push) relacionadas con su uso de nuestro Sitio, la Aplicación Móvil o su participación en nuestros Servicios. Al divulgar esta información de contacto o participar en los Servicios o enviar comunicaciones electrónicas a través de los Servicios, incluido el Sitio o la Aplicación Móvil, usted reconoce y acepta que podemos enviarle comunicaciones por correo certificado, correo electrónico y otras comunicaciones electrónicas, mensajes SMS, llamadas de voz, notificaciones push u otras, que determinemos, a nuestro exclusivo criterio, que estén relacionadas con su uso o participación en los Servicios. Como parte del uso de los Servicios, usted acepta recibir todos los acuerdos, avisos, divulgaciones y otras comunicaciones que le proporcionamos en formato electrónico y reconoce que la recepción de dichos documentos en formato electrónico cumple con cualquier requisito legal de que dichas comunicaciones sean por escrito. Su consentimiento para recibir avisos, divulgaciones y comunicaciones electrónicas incluye (i) cualquier aviso, registro u otro tipo de comunicación o información que se le proporcione en relación con su solicitud, registro o inscripción en los Servicios, (ii) todas las comunicaciones y divulgaciones en relación con su acceso, uso o participación en los Servicios y (iii) todas las comunicaciones y divulgaciones relacionadas con los Servicios que la ley o estos Términos nos exige que le proporcionemos. Todas las comunicaciones electrónicas que le enviemos se considerarán proporcionadas en la fecha en que le entreguemos la comunicación electrónica.

Con la excepción de los Servicios, usted es responsable de obtener, instalar, mantener y operar todo el software, hardware u otro equipo (colectivamente, «Sistemas») necesarios para que pueda acceder y utilizar los Servicios, así como también los servicios de Internet a través de su proveedor de servicios de Internet de su elección y cualquier servicio inalámbrico que requiera (las «Conexiones»). Esta responsabilidad incluye, entre otros, la utilización de versiones actuales de navegadores web y el software de seguridad de Internet, cifrado, antivirus y antispyware adecuado. Al marcar la casilla que confirma su consentimiento a estos Términos, usted demuestra que puede acceder a la información que le proporcionamos mediante la publicación de comunicaciones electrónicas en el Sitio o la Aplicación Móvil o por correo electrónico y confirma que puede acceder y usar el Sitio y los Servicios y recibir correos electrónicos de nosotros.

En relación con su uso de los Servicios, usted entiende y reconoce lo siguiente:

  • Existen ciertos riesgos de seguridad, corrupción, error de transmisión y disponibilidad de acceso asociados con el uso de redes abiertas como las conexiones, por lo que asume expresamente, por el presente, dichos riesgos.
  • Usted es responsable de la seguridad de los datos de los Sistemas utilizados para acceder a los Servicios y para la transmisión y recepción de información utilizando dichos Sistemas.
  • Ha solicitado acceso a los Servicios, ha realizado su propia evaluación independiente de la adecuación de las conexiones y los sistemas, y está satisfecho con esa evaluación.
  • No somos responsables de ningún error o problema que surja del mal funcionamiento o falla de las conexiones o los sistemas.
  • Es posible que habilitemos el uso de servicios de geolocalización con nuestra Aplicación Móvil, y podemos utilizar esta información de geolocalización para proporcionar características de los Sservicios y para mejorar y personalizar los Servicios. Si no desea que usemos los datos de geolocalización de su dispositivo móvil, puede configurar sus preferencias de ubicación en su dispositivo en consecuencia.

CUANDO SE COMUNIQUE CON NOSOTROS POR CORREO ELECTRÓNICO O TEXTO, NO TENEMOS FORMA DE PROTEGER SU INFORMACIÓN HASTA QUE NOS LLEGUE, YA QUE EL CORREO ELECTRÓNICO Y MENSAJES DE TEXTO Y LAS LÍNEAS DE COMUNICACIÓN POR LAS QUE DICHAS COMUNICACIONES VIAJAN, NO TIENEN LAS CARACTERÍSTICAS DE SEGURIDAD INTEGRADAS EN NUESTROS SERVICIOS Y PUEDEN NO SER SEGURAS. AL ENVIARNOS CUALQUIER INFORMACIÓN A TRAVÉS DE LOS SERVICIOS, CORREO ELECTRÓNICO O MENSAJE DE TEXTO, O ACEPTANDO RECIBIR COMUNICACIONES ELECTRÓNICAS DE NOSOTROS A TRAVÉS DE LOS SERVICIOS, CORREO ELECTRÓNICO, NOTIFICACIONES PUSH O MENSAJES DE TEXTO, USTED RECONOCE Y ACEPTA CUALQUIER RIESGO Y DAÑO QUE SURJA DE LA DIVULGACIÓN DE DICHA INFORMACIÓN EN EL CURSO DE LA TRANSMISIÓN.

8. Tarifas y pago

La Compañía se reserva el derecho de exigir el pago de tarifas por ciertas características de los Servicios. En caso de que elija suscribirse a dichas funciones, deberá pagar todas las tarifas correspondientes, tal como se describe en los Servicios en relación con dichas funciones. La Compañía se reserva el derecho de cambiar su lista de precios e instituir nuevos cargos en cualquier momento, previo aviso, que pueden enviarse por correo electrónico o publicarse en los Servicios. El uso de los Servicios por parte de usted, después de dicha notificación, constituye su aceptación de cualquier cargo nuevo o aumentado.

9. Sitios web y materiales de terceros

Los Servicios pueden permitirle mostrar, usar, incluir o poner a disposición contenido, datos, información, aplicaciones o materiales de terceros («Materiales de terceros») o proporcionar enlaces a ciertos sitios web de terceros («Sitios web de terceros»). Por ejemplo, los Servicios integran y usan una escala a través de nuestro proveedor de tecnología, BodyTrace. En tal caso, para usar los Servicios, debe aceptar los Términos de Uso de BodyTrace y la Política de Privacidad de BodyTrace. Cuando lo autoriza, recopilamos información de otras herramientas, incluidos, entre otros, los rastreadores de actividad (por ejemplo, un dispositivo Fitbit o Apple Watch), podómetros digitales y, si corresponde, equipos como medidores de glucosa en sangre o herramientas de medición de la presión arterial, que la FDA considera como dispositivos médicos («Herramientas»).  Los puntos de recopilación originales para estos datos, así como los sitios web intermedios que le permiten autorizarnos a acceder a dichos datos, constituyen materiales de terceros o sitios web de terceros. Cuando nos autoriza a recibir estos datos, los usaremos para ayudar a brindar los Servicios y según se describe en nuestra Política de privacidad y Aviso de HIPAA.

Cuando utiliza materiales de terceros o accede a sitios web de terceros, lo hace bajo su propio riesgo, y entiende y acepta que es el único responsable de leer y comprender los términos de uso o las políticas de privacidad que se aplican a dichos materiales o sitios web de terceros. Estos materiales y sitios web de terceros no están bajo el control de la Compañía, y la Compañía no es responsable de la disponibilidad, el rendimiento, la confiabilidad, el contenido, las funciones, la precisión, la legalidad, la idoneidad, los servicios, los materiales o cualquier otro aspecto de dichos materiales y sitios web de terceros. La Compañía proporciona estos materiales de terceros y enlaces a sitios web de terceros para su conveniencia. La inclusión de dichos materiales o enlaces de terceros en los Servicios no implica respaldo o recomendación por parte de la Compañía ni de ninguna asociación con los operadores de sitios web de terceros. La Compañía tampoco acepta ninguna responsabilidad por fallas técnicas o por el acceso no autorizado de transmisiones de usuarios por parte de terceros.

Los proveedores de materiales de terceros y de sitios web de terceros (cada uno, un «Proveedor de servicios de terceros») pueden recopilar y usar cierta información sobre usted, tal como se especifica en sus políticas de privacidad y términos de uso. Antes de utilizar o proporcionar información a un proveedor de servicios de terceros, debe revisar su política de privacidad y los términos de uso. Si no comprende o no está de acuerdo con los términos de la política de privacidad o los términos de uso de un proveedor de servicios de terceros, no debe usar los servicios.

LA COMPAÑÍA, POR EL PRESENTE, RENUNCIA A TODA RESPONSABILIDAD LEGAL O DE CUALQUIER OTRA ÍNDOLE, POR CUALQUIER INFORMACIÓN SUYA RECOPILADA O USADA POR CUALQUIER PROVEEDOR DE SERVICIOS DE TERCEROS. ADEMÁS, ACEPTA QUE LA COMPAÑÍA NO TENDRÁ RESPONSABILIDAD ALGUNA POR NINGUNA INFORMACIÓN, SOFTWARE, MATERIALES O SERVICIOS PROPORCIONADOS POR TERCEROS, INCLUIDOS, ENTRE OTROS, LOS PROVEEDORES DE SERVICIOS DE TERCEROS VINCULADOS A TRAVÉS DE LOS SERVICIOS, Y ACEPTA ASUMIR TODA LA RESPONSABILIDAD LEGAL O DE CUALQUIER OTRA ÍNDOLE, POR CUALQUIER DAÑO, PÉRDIDA U OTRO PERJUICIO, YA SEA A USTED O A TERCEROS, COMO RESULTADO DE O SUPUESTO RESULTADO DE SU USO DE MATERIALES DE TERCEROS Y SITIOS WEB DE TERCEROS.

10. Compañía, contenido y propiedad intelectual

Los Servicios (incluidos, entre otros, el Sitio, la Aplicación Móvil y el Programa Omada) y el Contenido están protegidos por la propiedad intelectual e internacional de los Estados Unidos, derechos de autor, marca registrada, patente, secreto comercial y otras leyes. Los Servicios y el Contenido son propiedad exclusiva de la Compañía. Deberá cumplir con todos los avisos, información y restricciones de derechos de autor contenidos en cualquier Contenido al que acceda a través de los Servicios. No deberá vender, licenciar, alquilar, modificar, distribuir, copiar, reproducir, transmitir, exhibir públicamente, ejecutar públicamente, publicar, adaptar, editar, crear trabajos derivados de o explotar, de otro modo, los Servicios o cualquier contenido o envíos de terceros u otros derechos de propiedad que no son de su propiedad (a) sin el consentimiento de los respectivos propietarios u otro derecho válido, y (b) de cualquier forma que viole los derechos de un tercero.

Usted puede, en la medida en que los Servicios lo autoricen expresamente, descargar o copiar el Contenido y otros elementos mostrados en los Servicios para su descarga, únicamente para su uso personal solo de acuerdo con estos Términos, siempre que mantenga todos los derechos de autor, marca registrada y otros avisos contenidos en dicho Contenido. Se prohíbe expresamente copiar o almacenar cualquier Contenido que no sea para uso personal y no comercial, de conformidad con estos Términos, sin el permiso previo por escrito de la Compañía o del titular de los derechos de autor, identificado en el aviso de derechos de autor de dicho Contenido. Usted reconoce que, usted accede a todo el contenido al que accede a través de nuestros Servicios bajo su propio riesgo y que será el único responsable por cualquier daño o pérdida para usted o un tercero que resulte de ello. En ningún caso la Compañía será responsable de ningún modo por ningún Contenido, incluidos, entre otros, los errores u omisiones en cualquier Contenido, o cualquier pérdida o daño de cualquier tipo incurridos en relación con el uso o la exposición a cualquier Contenido publicado, enviado por correo electrónico, accedido, transmitido o, de otra manera, puesto a disposición a través de los Servicios.

Sujeto a su cumplimiento de estos Términos (y cualquier otro término que rija su uso de los Servicios), se le otorga un derecho personal, no exclusivo, intransferible, no sublicenciable, revocable y limitado para acceder a nuestro Sitio, descargar y usar la Aplicación Móvil y usar los Servicios. Todos los derechos sobre y para los Servicios (incluidos, entre otros, el Sitio, la Aplicación Móvil, el Programa Omada y el Contenido) no expresamente otorgados en estos Términos quedan reservados y retenidos por la Compañía.

Omada Health, Omada y el logotipo de O (las «Marcas de la compañía») son marcas comerciales o marcas registradas de Omada Health, Inc. Otras marcas comerciales, marcas de servicio, gráficos y logotipos que aparecen en el Sitio, la Aplicación Móvil o los Servicios pueden ser propiedad de terceros (las «Marcas de terceros»). Ni su uso del Sitio, la Aplicación Móvil o los Servicios ni estos Términos le otorgan ningún derecho, título o interés ni ninguna licencia para reproducir o usar, de otro modo, las marcas de la Compañía o las marcas de terceros.

11. Envíos de usuario

Los Servicios le brindan la capacidad de crear, cargar, enviar (a través de nuestro Sitio, la Aplicación Móvil, a través de nuestro personal o a través de sitios web de terceros o proveedores de servicios de terceros, software, teléfono, herramientas u otros recursos), divulgar, distribuir o, de otro modo, publicar (de aquí en adelante, «publicar») contenido (incluido, entre otros, información de identificación personal, información de salud personal, seguimiento de actividad, seguimiento de alimentos y seguimiento del sueño), materiales, videos, clips de audio, comentarios escritos, datos, texto, fotografías, software, scripts, gráficos, trabajos de autoría u otra información relacionada con los Servicios, que incluye, entre otros, comentarios o sugerencias para mejoras, mejoras o correcciones de errores (colectivamente, «Envíos de usuarios»). Usted nos declara y garantiza que (i) posee todos los derechos, títulos e intereses en sus envíos de usuario o está autorizado a otorgar los derechos proporcionados a la Compañía en este documento, (ii) cumplirá con todas las leyes aplicables al usar el Servicios y, (iii) al hacerlo, no violará ninguna ley ni infringirá o violará los derechos de cualquier persona o entidad.

Usted consiente y otorga a la Compañía, sus directores, funcionarios, empleados, agentes, filiales, representantes, proveedores de servicios, socios, sublicenciatarios, sucesores y cesionarios (las «Partes de la Compañía»)un contrato perpetuo, irrevocable, no exclusivo, transferible, sublicenciable, libre de regalías, derecho y licencia mundial para usar, licenciar, modificar, reproducir, adaptar, publicar, traducir, transmitir, editar, distribuir, representar, mostrar, comunicar públicamente, crear obras derivadas y utilizar cualquier envío de usuario e incorporar cualquier envío de usuario en otros trabajos en cualquier forma, medio o tecnología. Además, reconoce que las Partes de la Compañía tendrán derecho a utilizar los envíos de usuario, de conformidad con estos Términos sin ninguna compensación para usted por el ejercicio de la licencia otorgada bajo esta sección.  También autoriza y permite que cualquier usuario de los Servicios acceda, muestre, visualice, almacene y reproduzca cualquier envío de usuario que haya puesto a disposición en cualquier foro público o grupal dentro de los Servicios para su uso personal.  Sujeto a lo anterior, usted sigue siendo el propietario de los envíos de usuario que nos proporciona y retiene todos los derechos que puedan existir en dichos envíos de usuario; con la condición, sin embargo, de que la licencia otorgada en este documento otorgue a la Compañía el derecho de utilizar los envíos de usuario descritos en estos Términos, nuestra Política de Privacidad y nuestro Aviso de HIPAA, y que sus derechos de propiedad en dichos envíos de usuario no puedan interferir con la licencia que le otorga a las Partes de la Compañía.

Si la totalidad o una parte de un envío de usuario constituye información de salud protegida o información de identificación personal, como se describe en nuestra Política de Privacidad y nuestro Aviso de HIPAA, la trataremos como tal. Sin embargo, nos reservamos el derecho, en virtud de la licencia que nos otorga, de eliminar los identificadores personales de todos y cada uno de los envíos de los usuarios y, una vez razonablemente disociada, la información restante no estará sujeta a ninguna obligación de confidencialidad por nuestra parte. Usted comprende y acepta que la Compañía es propietaria de todos los derechos, títulos e intereses sobre y de todos los datos no identificados y que puede utilizarse para cualquier fin comercial legal, sin ningún deber de informarle a usted. Por ejemplo, una vez disociada, podemos utilizar la información de los envíos de usuarios en nuestras publicaciones y materiales de venta y comercialización, y para la investigación y el desarrollo de productos.

Al proporcionarle la capacidad de publicar y utilizar los envíos de usuario en la prestación de los Servicios, la Compañía no asume ninguna obligación o responsabilidad relacionada con los envíos de usuario o actividades relacionadas con ellos, ni la Compañía respalda dichos envíos de usuario o actividades. La Compañía no puede garantizar la autenticidad de los datos que los usuarios puedan proporcionar sobre sí mismos a través de los Servicios. 

Usted reconoce que todos los envíos de usuario enviados, cargados, publicados, transmitidos o mostrados son responsabilidad exclusiva de la persona que realizó dichos envíos de usuario. Esto significa que usted es completamente responsable de todos los envíos de usuario que envíe, cargue, publique, transmita o muestre, de otro modo, a los Servicios.  Usted acepta no cargar, publicar, transmitir, mostrar, ejecutar o distribuir ningún contenido, información u otro material en violación de los derechos de autor de terceros, marcas comerciales u otra propiedad intelectual o derechos de propiedad, o derechos de publicidad o privacidad, o en violación de cualquier ley, norma o regulación aplicable.  USTED SERÁ EL ÚNICO RESPONSABLE POR CUALQUIER VIOLACIÓN DE LEYES Y DE CUALQUIER INFRACCIÓN DE LOS DERECHOS DE TERCEROS CAUSADOS POR SU ENVÍO Y USO DE LOS SERVICIOS.

No controlamos los envíos de usuario cargados, publicados, transmitidos o mostrados en nuestros Servicios por otros; por lo tanto, no garantizamos la precisión, integridad o calidad de dichos envíos de usuario. Usted comprende y acepta que, al usar los Servicios, puede estar expuesto a envíos de usuarios que sean ofensivos y groseros. Si bien nos reservamos el derecho, la Compañía no tiene la obligación de controlar los Servicios, el contenido o los envíos de usuario. La Compañía puede editar, modificar, suspender o eliminar cualquier envío de usuario en cualquier momento por cualquier motivo, a exclusivo criterio de la Compañía, sin aviso (incluido, entre otros, al recibir reclamos o alegaciones de terceros o autoridades relacionadas con dicho envío de usuario, para cumplir con las leyes aplicables o por incumplimiento de las normas de la comunidad y las pautas de conducta establecidas en estos Términos o, de otra forma, por la Compañía), o sin ningún motivo. LA COMPAÑÍA NO SE HACE RESPONSABLE DE NINGÚN DEBER, REAL O IMPLÍCITO, DE MONITOREAR LOS ENVÍOS DE USUARIOS Y NIEGA, ESPECÍFICAMENTE, CUALQUIER RESPONSABILIDAD LEGAL O DE CUALQUIER OTRA ÍNDOLE, POR CUALQUIER ENVÍO DE USUARIO O POR LA CALIDAD O EXACTITUD DE OTRA INFORMACIÓN QUE USTED PROPORCIONA A TRAVÉS DEL USO DE LOS SERVICIOS.

Para utilizar los Servicios, debe crear un perfil público, que puede contener cierta información de identificación (como edad, fotos de perfil, ubicación, etc.). Es responsabilidad de cada usuario proporcionar información actual y precisa, y la Compañía no investiga, ni puede investigar, la información contenida en los perfiles públicos de los miembros ni garantizar su exactitud. Como resultado, la Compañía debe asumir que la información contenida en cada perfil público del usuario es actual y precisa. LA COMPAÑÍA NO DECLARA, CERTIFICA NI GARANTIZA LA ACTUALIDAD O PRECISIÓN DE NINGUNA INFORMACIÓN PROPORCIONADA POR NINGÚN USUARIO Y, POR LA PRESENTE, NIEGA TODA RESPONSABILIDAD LEGAL O DE CUALQUIER OTRA ÍNDOLE, POR LA INFORMACIÓN PROPORCIONADA POR LOS USUARIOS EN RELACIÓN CON SU USO DE LOS SERVICIOS. BAJO NINGUNA CIRCUNSTANCIA, LA COMPAÑÍA SERÁ RESPONSABLE DE NINGÚN ENVÍO DE USUARIO, INCLUIDO, ENTRE OTROS, CUALQUIER ERROR U OMISIÓN EN CUALQUIER ENVÍO DE USUARIO O CUALQUIER PÉRDIDA O DAÑO INCURRIDO COMO RESULTADO DEL USO DE CUALQUIER ENVÍO DE USUARIO.

12. Finalización

La Compañía puede finalizar su acceso a todos o a parte de los Servicios en cualquier momento, con o sin motivo, con o sin aviso, con efecto inmediato, lo que puede ocasionar la pérdida y destrucción de toda la información asociada con su cuenta. Tras la finalización de su derecho a utilizar nuestros Servicios, incluido el Sitio y la Aplicación Móvil, o nuestra finalización de los Servicios, todas las licencias y otros derechos otorgados a usted por estos Términos finalizarán inmediatamente.

Si desea cancelar su cuenta, puede hacerlo siguiendo las instrucciones en el Sitio o contactando a nuestro equipo de atención al cliente en support@omadahealth.com. Las tarifas pagadas en lo sucesivo no son reembolsables. Todas las disposiciones de estos Términos que, por su naturaleza, deberían seguir vigentes después de la finalización, seguirán vigentes, incluidas, entre otras, las disposiciones de propiedad, las renuncias de garantías, la indemnización y las limitaciones de responsabilidad.

13. Renuncia de garantías

La Compañía no tiene ninguna relación especial ni deberes fiduciarios con usted. LOS SERVICIOS (INCLUIDO, ENTRE OTROS, CUALQUIER CONTENIDO) SE PROPORCIONAN «TAL CUAL SON» Y «SEGÚN DISPONIBILIDAD» Y NO TIENEN GARANTÍA DE NINGÚN TIPO, EXPRESA O IMPLÍCITA, INCLUIDAS, ENTRE OTRAS, LAS GARANTÍAS IMPLÍCITAS DE TÍTULO, NO INFRACCIÓN , COMERCIALIZACIÓN Y ADECUACIÓN PARA UN PROPÓSITO EN PARTICULAR, Y CUALQUIER GARANTÍA IMPLÍCITA POR CUALQUIER CLASE DE DESEMPEÑO O USO COMERCIAL, TODOS LOS CUALES SE NIEGAN EXPRESAMENTE. LA COMPAÑÍA Y SUS DIRECTORES, EMPLEADOS, AGENTES, PROVEEDORES, SOCIOS O CUALQUIER PERSONA QUE PARTICIPE EN LA CREACIÓN, PRODUCCIÓN O ENTREGA DE LOS SERVICIOS O LA INFORMACIÓN, SERVICIOS Y MATERIALES CONTENIDOS EN EL MISMO (I) NO ASUMEN NINGUNA RESPONSABILIDAD LEGAL O DE CUALQUIER OTRA ÍNDOLE, POR LA EXACTITUD, INTEGRIDAD O LA UTILIDAD DE CUALQUIER INFORMACIÓN, SERVICIOS Y MATERIALES PROPORCIONADOS EN O A TRAVÉS DE LOS SERVICIOS Y (II) NO GARANTIZA QUE: (A) LOS SERVICIOS SERÁN SEGUROS O ESTARÁN DISPONIBLES EN CUALQUIER MOMENTO O UBICACIÓN EN PARTICULAR; (B) CUALQUIER DEFECTO O ERROR SERÁ CORREGIDO; (C) CUALQUIER CONTENIDO O SOFTWARE DISPONIBLE EN O A TRAVÉS DE LOS SERVICIOS ESTÁ LIBRE DE VIRUS U OTROS COMPONENTES DAÑINOS; O (D) LOS RESULTADOS DEL USO DE LOS SERVICIOS CUMPLIRÁN CON SUS REQUISITOS O EL PROPÓSITO ESTABLECIDO. SU USO DE LOS SERVICIOS ES EXCLUSIVAMENTE BAJO SU PROPIO RIESGO.

TENGA EN CUENTA QUE ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE GARANTÍAS IMPLÍCITAS, POR LO CUAL, LAS LIMITACIONES ANTERIORES PUEDEN NO APLICARSE A USTED.

14. Indemnización

Deberá defender, indemnizar y eximir de responsabilidad a la Empresa, sus filiales y cada uno de sus afiliados y sus empleados, contratistas, directores, proveedores, representantes y agentes de todas las responsabilidades, reclamaciones, pérdidas, daños y gastos, incluidos los honorarios razonables de los abogados, que surgir de o estar relacionado con: (a) su uso o mal uso de, o acceso a, los Servicios, el Contenido o de otra manera de su provisión a la Compañía o cualquiera de las partes indemnizadas de cualquier Envío de Usuario u otros datos; (b) su incumplimiento de estos Términos; (c) su violación o presunta violación de las leyes, normas o regulaciones federales, estatales o locales, nacionales o extranjeras, aplicables; o (d) infracción o supuesta infracción por parte de usted, o de cualquier tercero que utilice su cuenta, de cualquier propiedad intelectual u otro derecho de cualquier persona o entidad. La Compañía se reserva el derecho de asumir la defensa y el control exclusivos de cualquier asunto sujeto a indemnización por su parte, en cuyo caso usted ayudará y cooperará con la Compañía para hacer valer cualquier defensa disponible.

15. Limitación de responsabilidad

EN NINGÚN CASO LA COMPAÑÍA, SUS FILIALES NI SUS DIRECTORES, EMPLEADOS, AGENTES, SOCIOS, PROVEEDORES, PROVEEDORES DE SERVICIOS DE TERCEROS, LICENCIATARIOS O PROVEEDORES DE CONTENIDO SERÁN RESPONSABLES BAJO CONTRATO, AGRAVIO, RESPONSABILIDAD ESTRICTA, NEGLIGENCIA O CUALQUIER OTRA TEORÍA LEGAL O EQUITATIVA CON RESPECTO A LOS SERVICIOS (INCLUIDOS, ENTRA OTROS, CUALQUIER CONTENIDO): (A) POR CUALQUIER PÉRDIDA DE GANANCIAS, PÉRDIDA DE DATOS, COSTO DE ADQUISICIÓN DE BIENES O SERVICIOS SUSTITUTOS, O DAÑOS ESPECIALES, INDIRECTOS, INCIDENTALES, PUNITIVOS, EJEMPLARES O CONSECUENTES DE CUALQUIER TIPO, SUSTITUCIÓN DE BIENES O SERVICIOS (QUE PUDIERAN SURGIR); (B) POR CUALQUIER ERROR, VIRUS, TROYANOS O SIMILARES (INDEPENDIENTEMENTE DE LA FUENTE DE ORIGEN); (C) POR SU USO O IMPOSIBILIDAD DE USO O CONFIANZA EN LOS SERVICIOS O CUALQUIER CONTENIDO U OTROS MATERIALES DISPONIBLES A TRAVÉS DE LOS SERVICIOS; (D) ACCESO NO AUTORIZADO O ALTERACIÓN DE SUS TRANSMISIONES O DATOS; O (E) DECLARACIONES O CONDUCTA DE CUALQUIER TERCERO EN NUESTROS SERVICIOS.

LA RESPONSABILIDAD MÁXIMA DE LA COMPAÑÍA, SUS FILIALES Y SUS DIRECTORES, EMPLEADOS, AGENTES, SOCIOS, PROVEEDORES, PROVEEDORES DE SERVICIOS DE TERCEROS, LICENCIATARIOS O PROVEEDORES DE CONTENIDO HACIA USTED, POR CUALQUIER DAÑO, PÉRDIDA Y CAUSA DE ACCIÓN NO EXCEDERÁ EL MONTO PAGADO POR USTED, SI LO HUBIERA, PARA ACCEDER A NUESTROS SERVICIOS. USTED RECONOCE Y ACEPTA QUE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE SON ELEMENTOS FUNDAMENTALES DE ESTOS TÉRMINOS Y QUE LOS SERVICIOS NO SE LE PROPORCIONARÁN A USTED EN AUSENCIA DE DICHAS LIMITACIONES. ALGUNOS ESTADOS NO PERMITEN LA EXCLUSIÓN O LIMITACIÓN DE DAÑOS INCIDENTALES O CONSECUENTES, POR LO QUE LAS LIMITACIONES Y EXCLUSIONES ANTERIORES PODRÍAN NO APLICARSE A USTED SI RESIDE EN DICHA JURISDICCIÓN. SI SE ENCUENTRA QUE UNA PARTE DE ESTA LIMITACIÓN DE RESPONSABILIDAD NO ES VÁLIDA, LA RESPONSABILIDAD SE LIMITA AL GRADO MÁXIMO PERMITIDO POR LA LEY. USTED ACEPTA QUE ESTA LIMITACIÓN DE RESPONSABILIDAD REPRESENTA UNA ASIGNACIÓN RAZONABLE DE RIESGO Y ES UN ELEMENTO FUNDAMENTAL DE LA BASE DE LA NEGOCIACIÓN ENTRE LA COMPAÑÍA Y USTED. LOS SERVICIOS NO SE PROPORCIONARÁN SIN TALES LIMITACIONES.

NINGUNA PARTE DE LA PRESENTE LIMITARÁ LA RESPONSABILIDAD PROFESIONAL POTENCIAL DE UN MÉDICO U OTRO PROVEEDOR DE ATENCIÓN MÉDICA CON LICENCIA QUE SURJA DE O QUE SE RELACIONE CON LOS SERVICIOS MÉDICOS QUE PUEDA RECIBIR EN RELACIÓN CON O POR CONSECUENCIA DEL USO DE LOS SERVICIOS. NO SOMOS RESPONSABLES ANTE CUALQUIER PERSONA O USUARIO POR CUALQUIER DAÑO CAUSADO POR LA NEGLIGENCIA O MALA CONDUCTA DE CUALQUIERA LOS PROFESIONALES MÉDICO CON LICENCIA O DE CUALQUIER OTRA PARTE.

Al utilizar los Servicios, la información se transmitirá a través de un medio que puede estar fuera del control y la jurisdicción de la Compañía, sus clientes o sus proveedores. En consecuencia, la Compañía no asume ninguna responsabilidad por el retraso, acceso no intencionado o divulgación, falla, interrupción o corrupción de los datos u otra información transmitida en relación con el uso de los Servicios.

Cualquier reclamación contra la Compañía, que surja en relación con su uso de los Servicios, debe presentarse contra la Compañía dentro de un (1) año a partir de la fecha del evento que da lugar a dicha acción.

16. Uso internacional

La Compañía no garantiza que los Servicios sean apropiados o estén disponibles para su uso en ubicaciones fuera de los Estados Unidos, y el acceso a los Servicios está prohibido en los territorios donde tales Servicios son ilegales. Si accede a los Servicios desde otras ubicaciones, lo hace bajo su propia iniciativa y riesgo, y es responsable del cumplimiento de las leyes locales.

17. Legislación aplicable; Resolución de conflictos

Una versión impresa de estos Términos y de cualquier notificación dada de forma electrónica será admisible en procedimientos judiciales o administrativos basados o relacionados con estos Términos, en la misma medida y sujetos a las mismas condiciones que otros documentos y registros comerciales originalmente generados y mantenidos en forma impresa.

Estos Términos se regirán e interpretarán de conformidad con las leyes del Estado de California, con la exclusión de las normas sobre conflictos de leyes, y de los Estados Unidos de América. Cualquier conflicto que surja de o esté relacionado con el objeto del presente Acuerdo se resolverá, finalmente, mediante arbitraje vinculante en el condado de San Francisco, California, en idioma inglés de conformidad con las Reglas de Arbitraje y Procedimientos de Arbitraje Judicial y Servicios de Mediación, Inc. («JAMS», por sus siglas en inglés) entonces vigente, por un árbitro comercial con experiencia sustancial en la resolución de conflictos de propiedad intelectual y contratos comerciales, que serán seleccionados de la lista apropiada de árbitros de JAMS, de conformidad con las Reglas y Procedimientos de Arbitraje Integrales de JAMS. La parte que prevalezca en el arbitraje tendrá derecho a recibir el reembolso de sus gastos razonables (incluidos los honorarios razonables de los abogados, los honorarios de los peritos y todos los demás) incurridos en relación con los mismos. La sentencia sobre el laudo emitido puede presentarse en un tribunal que tenga jurisdicción o se puede presentar una solicitud ante dicho tribunal para la aceptación judicial de cualquier laudo y una orden de ejecución, según sea el caso. No obstante lo anterior, cada parte tendrá el derecho de iniciar una acción ante un tribunal con la jurisdicción adecuada para aplicar medidas cautelares u otra compensación equitativa hasta que el árbitro decida definitivamente. A todos los efectos de este Acuerdo, las partes dan su consentimiento a la jurisdicción y competencia exclusivas en los Tribunales Federales de los Estados Unidos ubicados en el Distrito Norte de California o en un tribunal estatal en el Condado de San Francisco, California. El uso de los Servicios no está autorizado en ninguna jurisdicción que no dé efecto a todas las disposiciones de estos Términos, incluida, entre otras, esta Sección.

18. Integración y divisibilidad

Estos Términos, la Política de Privacidad y el Aviso de HIPAA y cualquier otro acuerdo al que se hace referencia en el presente documento, constituyen el acuerdo completo entre usted y la Compañía con respecto a los Servicios, y reemplaza todas las comunicaciones y propuestas anteriores o contemporáneas (ya sean orales, escritas o electrónicas) entre usted y Compañía con respecto a los Servicios. Si se determina que alguna disposición de estos Términos es nula o inválida, dicha disposición se limitará o eliminará en la medida mínima necesaria para que estos Términos permanezcan en pleno vigor y efecto y que sean aplicables. El incumplimiento de alguna de las partes, de cualquier modo, de cualquier derecho previsto en el presente no se considerará una renuncia a ningún derecho adicional en virtud del presente.

19. Miscelánea

La Compañía no será responsable por el incumplimiento de sus obligaciones en virtud del presente, cuando dicho incumplimiento sea consecuencia de cualquier causa que exceda el control razonable de la Compañía, incluida, entre otras, la falla o degradación mecánica, electrónica o de comunicaciones. Estos Términos son personales para usted, y no son asignables, transferibles o sublicenciables por usted, excepto con el consentimiento previo por escrito de la Compañía. La compañía puede asignar, transferir o delegar cualquiera o todos sus derechos y obligaciones bajo el presente sin consentimiento. Nuestros licenciantes y proveedores de aplicaciones móviles pueden tener derecho a hacer cumplir estos Términos como terceros beneficiarios; de lo contrario, no hay otros terceros beneficiarios de estos Términos. No se crea ninguna agencia, sociedad, empresa conjunta o relación laboral como resultado de estos Términos. En cualquier acción o procedimiento para hacer cumplir los derechos en virtud de estos Términos, la parte ganadora tendrá derecho a recuperar los costos y los honorarios de los abogados. Todas las notificaciones en virtud de estos Términos serán por escrito y se considerarán debidamente entregadas cuando se reciban o, si se entregan personalmente o se envían por correo certificado, se requiere acuse de recibo; cuando el recibo se confirma electrónicamente, si se transmite por fax o por correo electrónico; o el día después de que se envía, si se envía para entrega al día siguiente mediante un servicio reconocido de entrega nocturna.

20. Política de la Ley de Derechos de Autor de la Era Digital

Si tiene pruebas, sabe o cree de buena fe que sus derechos o los de un tercero han sido violados y desea que la Compañía elimine, edite o deshabilite el material en cuestión, debe proporcionarle a la Compañía la siguiente información: (a) una firma física o electrónica de una persona autorizada para actuar en nombre del propietario del derecho exclusivo que presuntamente se ha infringido; (b) identificación de la obra protegida por derechos de autor que se alega que ha sido infringida o, si múltiples obras de derecho de autor están protegids por una sola notificación, una lista representativa de dichas obras; (c) identificación del material que se alega que ha sido infringido o que es objeto de una actividad infractora y que debe eliminarse o cuyo acceso debe inhabilitarse, e información razonablemente suficiente para permitir que la Compañía ubique el material; (d) información razonablemente suficiente para permitir que la Compañía se comunique con usted, como una dirección, número de teléfono y, si está disponible, una dirección de correo electrónico en la cual usted puede ser contactado; (e) una declaración de que usted cree de buena fe que el uso del material, de la manera denunciada, no está autorizado por el propietario de los derechos de autor, su agente o la ley; y (f) una declaración de que la información en la notificación es precisa y, bajo pena de perjurio, que está autorizado a actuar en nombre del propietario de un derecho exclusivo que presuntamente se ha infringido. Para que esta notificación sea efectiva, debe proporcionarla al agente designado de la Compañía:

A la atención de: Agente de Derechos de Autor
Omada Health, Inc.
500 Sansome Street, Suite 200
San Francisco, CA 94111
copyrightagent@omadahealth.com

21. Contacto

Puede comunicarse con la Compañía en la siguiente dirección:

Por correo electrónico: hello@omadahealth.com

Por correo:
Omada Health, Inc.
500 Sansome St., Ste 200
San Francisco, CA 94111

Fecha de entrada en vigencia: 31 de agosto de 2018


Welcome to Omada

Welcome to the Omada behavioral counseling program for individuals at risk for type 2 diabetes and cardiovascular disease and individuals with type 2 diabetes (the “Omada Program”), accessible at go.omadahealth.com (the “Site”) or through Omada’s mobile application (the “Mobile App”). The Omada Program, the Site (and the other websites we own or operate, including, without limitation, www.omadahealth.com) and the Mobile App shall be collectively referred to herein as the “Services”. Please read these Terms of Use (the “Terms”) and our Privacy Policy (go.omadahealth.com/privacy) and HIPAA Notice (go.omadahealth.com/hipaa) carefully before using the Services because they govern your use of the Services. By accessing or using the Services, you agree to be bound by these Terms.

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These Terms constitute a binding legal agreement between you, as a user of the Services, and Omada Health, Inc. (“Company”, “we” or “us”). If you have been authorized to, and are helping another person apply for and/or use the Services, these Terms constitute a legally binding agreement between both the helper and the person being helped and Company.

IF YOU ARE NOT WILLING TO BE OR CANNOT BE BOUND BY THESE TERMS, THEN YOU MAY NOT ACCESS, BROWSE OR USE THE SERVICES. MOREOVER, WE DO NOT AND WILL NOT GRANT YOU ANY RIGHT OR LICENSE TO ACCESS, BROWSE OR USE THE SERVICES WITHOUT YOUR WILLINGNESS AND ABILITY TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN.

THE SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, AND WHILE THE SERVICES PROVIDE INFORMATION, WE CANNOT AND DO NOT DIAGNOSE YOUR HEALTH CONDITIONS. ALWAYS CONSULT A PHYSICIAN OR OTHER HEALTHCARE PROVIDER FOR PERSONAL MEDICAL ATTENTION AND ADVICE; DON’T USE THE SERVICES AS A SUBSTITUTE FOR CONSULTING WITH YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER. USE OF THE SERVICES IS NOT FOR MEDICAL EMERGENCIES. IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

NOT APPLICABLE TO RESIDENTS OF QUÉBEC

We reserve the right, at our discretion, to modify, replace, update or change any of these Terms at any time and for any reason. Any changes, revisions or modifications to these Terms shall become effective upon posting by the Company on the Site, the Mobile App, via the Service or by sending you an email or other notification. It is your responsibility to check these Terms periodically for changes. By continuing to use the Services, you agree to accept all such changes, revisions or modifications to the Terms.

If you accept these Terms but later decide that you want to terminate your account, please contact Customer Support at support@omadahealth.com, and we will verify and complete your request.

1. Applicability of These Terms

Your access to and use of the Services is expressly conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users of the Services. If you do not agree with these Terms, you are not authorized to access or use any portion of the Services in any manner or for any purpose.

Your use of any Services with which we may be affiliated may be subject to additional terms, including terms and conditions provided by a third party. If you do not agree with any of these additional terms and conditions, you are not authorized to use the Services subject to such additional terms.

In order to receive our Services, you must register as more fully described below in the section entitled “Registration.” The Services are available only to individuals who are at least 18 years old, and the Omada Program is available only to individuals that meet the applicable clinical enrollment criteria. You represent and warrant that you have the right, authority and capacity to enter into these Terms and are at least 18 years old. In addition, you represent and warrant that (1) all registration information that you submit or that is submitted on your behalf is complete, accurate and truthful, and (2) in the event that you allow a third party to assist you in providing any information, including in completing the application and submitting any registration information to us, you have reviewed and confirmed that all such registration information is complete, accurate and truthful prior to its submission to us.

Company may, in its sole discretion, refuse to offer the Services to any person or entity and change our clinical enrollment criteria for the Omada Program at any time for any reason. This provision is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.

Company reserves the right, at its discretion, to change, modify, replace suspend, or discontinue the Services or any component thereof (including without limitation, the availability of any feature, specification, database, or content) at any time and for any reason. Company will not be liable to you for any such change, modification, replacement, suspension or discontinuation of your rights to access and use the Services. Company may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.

2. Our Services

As part of the Services, we offer group-based digital behavioral counseling programs to certain individuals at risk cardiovascular disease and at risk for or living with type 2 diabetes for changing behaviors that can help to reduce the risk of such chronic diseases, or in the case of those individuals living with type 2 diabetes, for changing behaviors that can help them live well with such disease.

Our Services may include, without limitation, the following:

  • The ability to create, upload, transmit, display and access health information shared by you and others through our Services, augmented with information collected about you through authorized third parties (e.g., FitBit and Apple), and to build an online community related to your weight loss and/or weight maintenance goals and health goals.
  • Access to other information about Company and our products and/or services through the various websites we own and operate, including, without limitation, the omadahealth.com website and domain name, and any other features, content, or applications offered from time to time by Company in connection therewith.
  • The ability to interact with relevant Company personnel in a timely and effective manner from the time of your initial application for the Omada Program and throughout the course of your access to and use of the Services, including but not limited to Company’s health coaches and customer support team.
  • The ability to interact with other users of our Services from the time of your registration in the Omada Program and throughout the course of your access and use of our Services.
  • Providing you information on health-related products and services, treatment alternatives and any other information related to your condition.

You may use the Site and/or the Mobile App to access and use the Omada Program. In order to access and use the Mobile App, you must download it from a digital distribution platform, such as the Apple App Store or Google Play (the “Mobile App Provider”). You acknowledge and agree that: (i) these Terms are entered into between you and us, and not with the Mobile App Provider, and that we are solely responsible for the Mobile App (not the Mobile App Provider); (ii) the Mobile App Provider has no obligation to furnish any maintenance and support services with respect to the Mobile App; (iii) the Mobile App Provider is not responsible for addressing any claims you have or any claims of any third party relating to the Mobile App or your possession and use of the Mobile App, including, but not limited to: (a) product liability claims, (b) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection or similar legislation; (iv) in the event of any third party claim that the Mobile App or your possession and use of that Mobile App infringes that third party’s intellectual property rights, we will be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms; and (v) you must also comply with all applicable third party terms of service when using the Services.

3. No Medical Advice

THE SERVICES DO NOT INCLUDE THE PROVISION OF ANY MEDICAL ADVICE OR TREATMENT BY COMPANY. RATHER, THE SERVICES ENABLE REGISTERED USERS TO ACCESS DIGITAL CONTENT AND HEALTH COACHING TOOLS AND RESOURCES, INCLUDING A HEALTH COACH WHO MAY PROVIDE YOU WITH LIMITED WEB-, TELEPHONE-, SMS-, OR EMAIL-BASED SUPPORT. COMPANY DOES NOT EMPLOY OR CONTRACT WITH PHYSICIANS TO PROVIDE MEDICAL CARE TO YOU - COMPANY’S HEALTH COACHES ARE NOT LICENSED PHYSICIANS OR LICENSED HEALTH CARE PROVIDERS. WHILE THE SERVICES PROVIDE INFORMATION, COMPANY CANNOT AND DOES NOT DIAGNOSE YOUR HEALTH CONDITIONS OR OTHERWISE PROVIDE YOU WITH ANY MEDICAL ADVICE OR TREATMENT. ANY CONTENT PROVIDED OR ACCESSED THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO INFORMATION PROVIDED BY OUR PERSONNEL, IS FOR INFORMATIONAL PURPOSES ONLY. THIS CONTENT SHOULD NOT BE USED DURING A MEDICAL EMERGENCY OR FOR THE DIAGNOSIS OR TREATMENT OF ANY MEDICAL CONDITION. ALWAYS CONSULT A PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER FOR PERSONAL MEDICAL ATTENTION AND ADVICE, IF YOU HAVE ANY QUESTIONS ABOUT A MEDICAL CONDITION OR BEFORE TAKING ANY DRUG, CHANGING YOUR DIET OR COMMENCING OR DISCONTINUING ANY COURSE OF TREAMENT. DO NOT USE THE SERVICES AS A SUBSTITUTE FOR CONSULTING WITH YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER, AND DO NOT IGNORE OR DELAY OBTAINING PROFESSIONAL MEDICAL ADVICE BECAUSE OF INFORMATION OR CONTENT ACCESSED THROUGH THE SERVICES. IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

THE SERVICES ARE NOT INTENDED TO BE AND DO NOT CONSTITUTE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT AND ARE OFFERED FOR INFORMATIONAL PURPOSES ONLY. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS REGARDING YOUR MEDICAL CONDITION OR THE USE (OR FREQUENCY) OF ANY MEDICATION OR MEDICAL DEVICE. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF ANY INFORMATION RECEIVED IN CONNECTION WITH OUR SERVICES. TO THE EXTENT YOU RECEIVE MEDICAL CARE IN CONJUNCTION WITH OR CONSEQUENT TO THE SERVICES, YOUR TREATING MEDICAL PROFESSIONAL IS RESPONSIBLE FOR OBTAINING YOUR INFORMED CONSENT TO ANY MEDICAL DIAGNOSIS OR TREATMENT, INCLUDING WITHOUT LIMITATION, YOUR CONSENT TO USE TELEMEDICINE IN THE COURSE OF YOUR TREATMENT TO THE EXTENT SUCH CONSENT IS REQUIRED BY APPLICABLE FEDERAL, STATE OR PROVINCIAL LAW. THIS DIAGNOSIS OR TREATMENT IS SEPARATE FROM AND UNRELATED TO THE SERVICES PROVIDED BY COMPANY. COMPANY DOES NOT REPRESENT OR WARRANT THAT THE SERVICES OR ANY PARTICULAR DRUG OR TREATMENT IS SAFE, APPROPRIATE, OR EFFECTIVE FOR YOU. COMPANY IS NOT RESPONSIBLE OR LIABLE FOR ANY ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER INFORMATION, SERVICES OR PRODUCTS THAT YOU MAY OBTAIN IN CONNECTION WITH OR AS A RESULT OF USING THE SERVICES.

4. No Emergency Services

THE SITE, THE MOBILE APP AND THE SERVICES ARE FOR NON-EMERGENCY PURPOSES ONLY. DO NOT ATTEMPT TO ACCESS EMERGENCY CARE THROUGH THE SITE, THE MOBILE APP OR THE SERVICES. IF AT ANY TIME YOU ARE CONCERNED ABOUT YOUR CARE OR TREATMENT, OR IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST OPEN EMERGENCY ROOM.

THE SERVICES ARE NOT INTENDED TO SUPPORT OR CARRY EMERGENCY OR TIME-CRITICAL CALLS OR COMMUNICATIONS TO ANY TYPE OF HOSPITAL, LAW ENFORCEMENT AGENCY, MEDICAL CARE UNIT, OR ANY OTHER KIND OF EMERGENCY OR TIME-CRITICAL SERVICE.

If Company becomes aware of or contemplates an emergency that threatens your life, health or security, Company may, at its sole discretion secure from any licensed hospital, physician, and/or medical personnel (“Emergency Responders”) any emergency treatment deemed necessary by Company for your immediate care. You understand and agree that, in the event that Company does take any action with respect to securing Emergency Responders on your behalf, you, not Company, will be solely responsible for payment of any and all medical services rendered in connection with any such treatment.

5. Privacy and Your Personal Information

Company’s privacy policy is located at go.omadahealth.com/privacy (the “Privacy Policy”) and is expressly incorporated into these Terms. The Privacy Policy discloses Company’s practices regarding the collection, use, disclosure and otherwise processing of your personal information that you create, upload, transmit or display while using the Services. By agreeing to these Terms, you are also agreeing to the terms of Company’s Privacy Policy and consenting to the use and disclosure of information provided to Company as set forth herein. For inquiries in regard to the Privacy Policy or to report a privacy-related problem, please contact privacy@omadahealth.com.

The Services include the ability to connect with a small social network of people diagnosed with or prescreened for certain medical conditions, including prediabetes, glucose intolerance, metabolic syndrome, borderline diabetes, cardiovascular disease or type 2 diabetes. BY VISITING OR USING THE SERVICES, YOU CONSENT TO OUR COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION, INCLUDING HEALTH-RELATED INFORMATION SUCH AS YOUR MEDICAL CONDITIONS, IN ACCORDANCE WITH OUR PRIVACY POLICY. IF YOU DO NOT CONSENT TO THE DISCLOSURE OF THIS INFORMATION, YOU SHOULD NOT ACCESS OR USE THE SITE, MOBILE APP OR THE SERVICES.

By posting, creating, using, transmitting, and disclosing data, including your personal health information through User Submissions (as defined below) or otherwise through your use of the Services, you hereby irrevocably and unconditionally acknowledge and agree that all such data is owned by Company, subject to Company’s compliance with the Privacy Policy and all applicable federal, state and provincial privacy laws.

6. Rules and Conduct

As a condition to using the Services, you agree not to use the Services for any purpose that is prohibited by these Terms or by applicable law. The Services (including, without limitation, any Content or User Submissions (both as defined below)) are provided only for your own personal, non-commercial, limited use in accordance with these Terms. You are responsible for all of your activity in connection with the Services. For purposes of these Terms, the term “Content” includes, without limitation, any advertisements, advice, suggestions, videos, audio clips, written forum comments, information, materials, data (obtained about you through the Services or from third parties), text, photographs, images, software, scripts, art, graphics, logos, button icons and interactive features generated, provided, or otherwise made accessible by or to Company or its partners on or through the Services.

By way of example, and not limitation, you shall not, and shall not permit any third party to, directly or indirectly (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any content on or through the Services, that:

  • infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity;
  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane;
  • constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
  • involves commercial activities and/or sales without Company’s prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes;
  • contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of Company or any third party; or
  • impersonates any person or entity, including any employee or representative of Company.

Additionally, you shall not: (a) take any action that imposes or may impose (as determined by Company in its sole discretion) an unreasonable or disproportionately large load on Company’s (or its third party providers’) infrastructure; (b) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (c) bypass any measures Company may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (d) run Maillist, Listserv, any form of auto-responder or “spam” on the Services; or (e) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site.

You shall not (directly or indirectly): (a) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Service, except to the limited extent applicable laws specifically prohibit such restriction; (b) modify, translate, or otherwise create derivative works of any part of the Services; or (c) copy, rent, lease, distribute, or otherwise transfer any or all of the rights that you receive hereunder. You shall abide by all applicable local, state, provincial, national and international laws and regulations.

Company reserves the right to remove any User Submissions or other Content from the Site, the Mobile App or the Services at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if Company is concerned that you may have violated these Terms), or for no reason at all.

7. Registration; Computer Equipment and Internet Services; Consent to Receive Email/Phone Communications

As a condition to using the Omada Program, you will be required to register with Company and select a password and screen name (“Company User ID”). You shall provide Company with true, accurate, complete, and current registration information any time you register to use the Omada Program and maintain and update promptly any changes to such information. Failure to do so shall constitute a breach of these Terms, which may result in immediate termination of your account.

You shall not (a) select or use as a Company User ID a name of another person with the intent to impersonate that person; (b) use as a Company User ID a name subject to any rights of a person other than you without appropriate authorization; or (c) use as a Company User ID a name that is otherwise offensive, vulgar or obscene. Company reserves the right to refuse registration of or cancel a Company User ID in its sole discretion. You are solely responsible choosing your Company User ID and for activity that occurs on your account. Additionally, you shall be responsible for setting your account password, as well as maintaining its confidentiality – any sharing, disclosing, permitting access to or otherwise facilitating the use by any person of your user name and password is expressly prohibited. You shall never use another user’s account without such other user’s express permission. You will immediately notify Company in writing of any unauthorized use of your password or account or any other security breach of which you become aware.

As a condition of using our Site and/or Mobile App and participating in our Services, you will be required to provide Company with your email address and phone number as part of registration. As part of the Services, you will receive from us email and other communications (e.g., SMS messages, voice calls and push notifications) relating to your use of our Site, the Mobile App and/or your participation in our Services. By disclosing this contact information or otherwise participating in the Services or sending electronic communications through the Services, including the Site or the Mobile App, you acknowledge and agree that we may send you communications through registered mail, email and other electronic communications, SMS messages, voice calls, push notifications or otherwise, that we determine, in our sole discretion, are related to your use of or participation in our Services. As part of using our Services, you agree to receive all agreements, notices, disclosures and other communications that we provide to you in electronic form and acknowledge that receipt of such documents in electronic form satisfies any legal requirement that such communications be in writing. Your consent to receive electronic notices, disclosures and communications includes (i) any notice, record or other type of communication or information that is provided to you in connection with your application, registration or enrollment in the Services, (ii) all communications and disclosures relating to your use of or participation in the Services and (iii) all communications and disclosures relating to the Services that we are required by law or these Terms to provide to you. Any electronic communications that we send you will be deemed to have been provided on the date that we deliver the electronic communication to you.

With the exception of the Services, you are responsible for obtaining, installing, maintaining and operating all software, hardware or other equipment (collectively, “Systems”) necessary for you to access and use the Services, as well as Internet services via the Internet service provider of your choice and any wireless services your require (the “Connections”). This responsibility includes, without limitation, your utilizing current versions of web-browsers and appropriate encryption, antivirus, anti-spyware, and Internet security software. By checking the checkbox affirming your consent to these Terms, you demonstrate that you can access information that we provide to you by posting electronic communications on the Site or via email and otherwise confirm that you are able to access and use the Site and the Services and receive emails from us.

In connection with your use of the Services, you understand and acknowledge the following:

  • There are certain security, corruption, transmission error, and access availability risks associated with using open networks such as the Connections, and you hereby expressly assume such risks.
  • You are responsible for the data security of the Systems used to access the Services and for the transmission and receipt of information using such Systems.
  • You have requested access to the Services, made your own independent assessment of the adequacy of the Connections and Systems, and are satisfied with that assessment.
  • We are not responsible for any errors or problems that arise from the malfunction or failure of the Connections or the Systems.
  • We may enable the use of geolocation services with our Mobile App. We may use this geolocation information to provide features of the Services and to improve and customize the Services. If you do not want us to use geolocation data from you mobile device, you may set your location preferences on your device accordingly.

WHEN YOU CONTACT US BY EMAIL OR TEXT, WE HAVE NO WAY OF PROTECTING YOUR INFORMATION UNTIL IT REACHES US SINCE EMAIL AND TEXT MESSAGING AND THE COMMUNICATION LINES SUCH COMMUNICATIONS TRAVEL OVER DO NOT HAVE THE SECURITY FEATURES THAT ARE BUILT INTO OUR SERVICES AND MAY NOT BE SECURE. BY SENDING ANY INFORMATION TO US VIA EMAIL OR TEXT, OR AGREEING TO RECEIVE ELECTRONIC COMMUNICATIONS FROM US THROUGH EMAIL OR TEXT, YOU ACKNOWLEDGE AND ACCEPT ANY RISK AND DAMAGE ARISING FROM DISCLOSURE OF SUCH INFORMATION IN THE COURSE OF TRANSMISSION.

8. Fees and Payment

Company reserves the right to require payment of fees for certain features of the Services. Should you elect to subscribe to such features, you shall pay all applicable fees, as described in the Services in connection with such features.

NOT APPLICABLE TO RESIDENTS OF QUÉBEC

Company reserves the right to change its price list and to institute new charges at any time, upon prior notice to you, which may be sent by email or posted on the Services. Use of the Services by you following such notification constitutes your acceptance of any new or increased charges.

9. Third-Party Websites and Materials

The Services may allow you to display, use, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites (“Third Party Websites”). For example, the Services integrate and use a scale through technology provider BodyTrace. In such case, before using these Services, you must agree to the BodyTrace: BodyTrace: Terms of Use and BodyTrace: Privacy Policy. The Services also integrate with certain activity trackers that constitute Third Party Materials and/or Third Party Websites, such as those provided by FitBit and Apple.

When you use any Third Party Materials or access any Third Party Websites, you do so at your own risk, and you understand and agree that you are solely responsible for reading and understanding any terms of use and/or privacy policies that apply to such Third Party Materials or Third Party Websites. These Third Party Materials and Third Party Websites are not under Company’s control, and Company is not responsible or liable for the availability, reliability, content, functions, accuracy, legality, appropriateness, services, materials or any other aspect of such Third Party Materials and Third Party Websites. Company is providing these Third Party Materials and links to Third Party Websites for your convenience. You understand that Company does not have control over the content and performance of any Third Party Websites, and therefore Company is not responsible for the content and/or performance of any such Third Party Websites. The inclusion of any such Third Party Materials or links in the Services does not imply endorsement or recommendation by Company or any association with the third party website’s operators. Company also does not accept any responsibility for technical failures or for unauthorized access of user transmissions by any third parties.

The providers of Third Party Materials and Third Party Websites (each, a “Third Party Service Provider”) may collect and use certain information about you, as specified in their privacy policies and terms of use. Prior to using or providing any information to any Third Party Service Provider, you should review their privacy policy and terms of use. If you do not understand or do not agree to the terms of a Third Party Service Provider’s privacy policy and/or terms of use, you should not use the related third party services.

COMPANY HEREBY DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ANY OF YOUR INFORMATION COLLECTED OR USED BY ANY THIRD PARTY SERVICE PROVIDER. IN ADDITION, YOU AGREE THAT COMPANY WILL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY INFORMATION, SOFTWARE, MATERIALS OR SERVICES PROVIDED BY ANY THIRD PARTIES, INCLUDING WITHOUT LIMITATION ANY THIRD PARTY SERVICE PROVIDERS LINKED THROUGH THE SERVICES, AND YOU AGREE TO ASSUME ALL RESPONSIBILITY AND LIABILITY FOR ANY DAMAGES, LOSS, OR OTHER HARM, WHETHER TO YOU OR TO THIRD PARTIES, RESULTING FROM OR ALLEGED TO HAVE RESULTED FROM YOUR USE OF THIRD PARTY MATERIALS AND THIRD PARTY WEBSITES.

10. Company, Content, Intellectual Property

The Services and the Content are protected under Canada, United States and international intellectual property, copyright, trademark, patent, trade secret and other laws. The Site, the Mobile App, the Services and the Content are the sole property of Company. You shall abide by all copyright notices, information, and restrictions contained in any Content accessed through the Services. You shall not sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, create derivative works from, or otherwise exploit the Services or any Content or third party submissions or other proprietary rights not owned by you, (a) without the consent of the respective owners or other valid right, and (b) in any way that violates any third party right.

You may, to the extent the Services expressly authorize you to do so, download or copy the Content, and other items displayed on the Services for download, for personal use only in accordance with these Terms, provided that you maintain all copyright, trademark and other notices contained in such Content. You shall not store any significant portion of any Content in any form. Copying or storing of any Content for other than personal, noncommercial use in accordance with these Terms is expressly prohibited without prior written permission from Company, or from the copyright holder identified in such Content’s copyright notice. You acknowledge that all Content accessed by you using the Services is accessed at your own risk and that you will be solely responsible for any damage or loss to any party resulting therefrom. Under no circumstances will Company be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with use of or exposure to any Content posted, emailed, accessed, transmitted or otherwise made available via the Services.

Subject to your compliance with these Terms, as revised (and any other terms governing your use of the Services) you are granted a personal, non-exclusive, non-transferable, non-sublicenseable, revocable, limited right to enter our Site, download and use the Mobile App and use the Services. All rights in and to the Site, the Mobile App and the Services not expressly granted in these Terms are hereby reserved and retained by Company.

Omada Health, Omada and the O logo (the “Company Marks”) are trademarks or registered trademarks of Omada Health, Inc. Other trademarks, service marks, graphics and logos appearing on the Site, the Mobile App or the Services may be the property of third parties (the “Third Party Marks”). Neither your use of the Site, the Mobile App or the Services nor these Terms grant you any right, title or interest in or to, or any license to reproduce or otherwise use, the Company Marks or any Third Party Marks.

11. User Submissions

The Services may provide you with the ability to create, upload, submit (through our Site, the Mobile App, through our personnel or through third-party websites, software, tools or other resources), disclose, distribute or otherwise post (hereafter, “posting”) content (including, without limitation, personal health information, activity tracking, food tracking and sleep tracking), videos, audio clips, written comments, data, text, photographs, software, scripts, graphics, works of authorship or other information related to the Services, including without limitation any feedback or suggestions for improvements, enhancements, or error corrections (collectively, “User Submissions”). You represent and warrant to us that (i) you own all rights, title and interest in and to your User Submissions or are otherwise authorized to grant the rights provided to Company herein and (ii) that doing so will not violate any law or infringe upon or violate the rights of any person or entity.

By posting User Submissions on or through the Services or otherwise providing feedback to us (e.g., in responding to surveys or questionnaires), whether solicited or unsolicited by us, including without limitation any individually identifiable health or personal information you submit to us, you hereby irrevocably and unconditionally assign to us all right, title, and interest in and to any such User Submissions (including, without limitation, any modifications, reproductions, or derivative works thereof), and all User Submissions, you supply to us through the Site, the Mobile App or the Services shall be deemed and shall remain our property, subject to Company’s compliance with these Terms, the Privacy Policy and all applicable federal, state and provincial privacy laws. You further understand in creating, using and disclosing such User Submissions. Except as provided in the Privacy Policy, none of the User Submissions shall be subject to any obligation of confidence on our part, and you agree to waive any and all claims arising from or relating to the exercise by Company of the rights granted herein.

You understand that Company shall have the right to de-identify all User Submissions in accordance with applicable law and use such de-identified data for its own business purposes, as well as reformat, excerpt, or translate any materials, content or information submitted by you, including all User Submissions.

By providing you with the ability to distribute User Submissions through the Services, Company is not undertaking any obligation or liability relating to any User Submissions or activity related thereto, nor does Company endorse any such User Submissions or activities. Company cannot guarantee the authenticity of any data which users may provide about themselves through the Services.

You acknowledge that all User Submissions are the sole responsibility of the person who made such User Submissions. This means that you are entirely responsible for all User Submissions that you upload, post, transmit or otherwise display to the Site, the Mobile App and the Services. We do not control the User Submissions uploaded, posted, transmitted or otherwise displayed on our Services by others; therefore, we do not guarantee the accuracy, integrity or quality of such User Submissions. You understand and agree that you may be exposed to User Submissions that are offensive or objectionable by using the Services. Although we reserve the right, Company has no obligation to monitor the Site, Mobile App, Services, Content, or User Submissions. Company may edit, modify, suspend or remove any User Submission at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such User Submission, in order to comply with applicable laws or failure to adhere to community standards and conduct guidelines set forth in these Terms or otherwise established by Company), or for no reason at all. COMPANY DISCLAIMS ANY ACTUAL OR IMPLIED DUTY TO MONITOR USER SUBMISSIONS AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY USER SUBMISSIONS OR OTHER INFORMATION PROVIDED THROUGH THE SERVICES.

In order to use the Services, you are required to create a public profile, which may contain certain identifying information (such as age, profile photos, location, etc.). It is the responsibility of each user to provide current and accurate information, and Company does not, and cannot, investigate information contained in member public profiles or guarantee its accuracy. As a result, Company must assume that information contained in each user public profile is current and accurate. COMPANY DOES NOT REPRESENT, WARRANT OR GUARANTEE THE CURRENCY OR ACCURACY OF PUBLIC PROFILE INFORMATION FOR ANY USER AND HEREBY DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ANY INFORMATION PROVIDED BY USERS BY MEANS OF PUBLIC PROFILES OR OTHERWISE IN CONNECTION WITH THEIR USE OF THE SERVICES.

12. Termination

NOT APPLICABLE TO RESIDENTS OF QUÉBEC

Company may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your account. Upon termination of your right to use our Services, including the Site and the Mobile App, or our termination of the Services, all licenses and other rights granted to you by these Terms will immediately terminate.

If you wish to terminate your account, you may do so by following the instructions on the Site or contacting our customer support team at support@omadahealth.com. Any fees paid hereunder are non-refundable. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

13. Warranty Disclaimer

NOT APPLICABLE TO RESIDENTS OF QUÉBEC

Company has no special relationship with or fiduciary duty to you. THE SERVICES (INCLUDING, WITHOUT LIMITATION, ANY CONTENT) ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND ARE WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. COMPANY, AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICES OR THE INFORMATION, SERVICES AD MATERIALS CONTAINED THEREIN (I) DO NOT ASSUME ANY LIABLITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, SERVICES AND MATERIALS PROVIDED ON OR THROUGH THE SERVICES AND (II) DO NOT WARRANT THAT: (A) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS OR THE STATED PURPOSE. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

PLEASE NOTE THAT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You shall defend, indemnify, and hold harmless Company, its affiliates and each of its, and its affiliates employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to: (a) your use or misuse of, or access to, the Services, Content or otherwise from your provision to Company or any of the indemnified parties of any User Submissions or other data; (b) your breach of these Terms; (c) your violation or alleged violation of any applicable foreign or domestic federal, state or local laws, rules and/or regulations; or (d) infringement or alleged infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Company in asserting any available defenses.

15. Limitation of Liability

NOT APPLICABLE TO RESIDENTS OF QUÉBEC

IN NO EVENT SHALL COMPANY, ITS AFFILIATES NOR ITS OR THEIR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, THIRD PARTY SERVICE PROVIDERS, LICENSORS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (INCLUDING, WITHOUT LIMITATION, ANY CONTENT): (A) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING); (B) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION); (C) FOR YOUR USE OR INABILITY TO USE OR RELIANCE ON THE SERVICES OR ANY CONTENT OR OTHER MATERIALS AVAILABLE THROUGH THE SERVICES; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (E) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OUR SERVICES.

THE MAXIMUM LIABILITY OF COMPANY, ITS AFFILIATES AND ITS OR THEIR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, THIRD PARTY SERVICE PROVIDERS, LICENSORS OR CONTENT PROVIDERS TO YOU FOR ANY AND ALL DAMAGES, LOSSES AND CAUSES OF ACTION SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OUR SERVICES. YOU ACKNOWELDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THESE TERMS AND THE SERVICES WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU IF YOU RESIDE IN SUCH A JURISDICTION. IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN COMPANY AND YOU. THE SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

NOTHING HEREIN SHALL LIMIT THE POTENTIAL PROFESSIONAL LIABILITY OF A PHYSICIAN OR OTHER LICENSED HEALTH CARE PROVIDER ARISING FROM OR RELATED TO MEDICAL SERVICES THAT YOU MAY RECEIVE IN CONNECTION WITH OR CONSEQUENT TO YOUR USE OF THE SERVICES. WE ARE NOT LIABLE TO ANY PERSON OR USER FOR ANY HARM CAUSED BY THE NEGLIGENCE OR MISCONDUCT OF ANY LICENSED MEDICAL PROFESSIONAL OR ANY OTHER PARTY.

When using the Services, information will be transmitted over a medium which may be beyond the control and jurisdiction of Company, its customers and/or its vendors. Accordingly, Company assumes no liability for or relating to the delay, unintended access or disclosure, failure, interruption or corruption of any data or other information transmitted in connection with use of the Services.

16. International Use

Company makes no representation that the Services are appropriate or available for use in locations outside of Canada and the United States, and accessing the Services is prohibited from territories where such Services are illegal. If you access the Services from other locations, you do so at your own initiative and risk and are responsible for compliance with local laws.

17. Governing Law; Dispute Resolution

NOT APPLICABLE TO RESIDENTS OF QUÉBEC

A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

These Terms shall be governed by and construed in accordance with the laws of Ontario and the laws of Canada where they are applicable, without regard to conflict of law principles. Any dispute arising from or relating to the subject matter of this Agreement shall be submitted to the non-exclusive jurisdiction of the courts of the province of Ontario. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief.

18. Integration and Severability

These Terms, the Privacy Policy, and any other agreement referenced herein, constitute the entire agreement between you and Company with respect to the Services, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Company with respect to the Services. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

19. Miscellaneous

Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Company’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference). These Terms are personal to you, and are not assignable, transferable or sublicensable by you except with Company’s prior written consent. Company may assign, transfer or delegate any of its rights and obligations hereunder without consent. Our licensors and Mobile App Providers may be entitled to enforce these Terms as third party beneficiaries; otherwise, there are no other third-party beneficiaries to these Terms. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms. In any action or proceeding to enforce rights under these Terms, the prevailing party will be entitled to recover costs and attorneys’ fees. All notices under these Terms will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.

20. Contact

You may contact Company at the following address:

By email: hello@omadahealth.com

By mail:
Omada Health, Inc.
500 Sansome St., Suite 200
San Francisco, CA 94111

Effective Date: February 1, 2017