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ABOUT  /  SECURITY

Security is more than a process.
It’s our foundation.

Keeping your data safe and sound is our top priority at all times. We are proud and humbled to have earned the trust of our many esteemed partners.

Omada is proud to hold both HITRUST and SOC 2 certifications.

With our industry-leading security features and policies, you can rest easy knowing your information is always protected.

Secure. Reliable. Trusted.

The country’s largest employers and health plans choose Omada because of our rigorous security standards.

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Hosting

We ensure the highest benchmarks in host and network encryption, patch management, physical security, and network security.

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Continuity

Our targeted uptime is 99.9% excluding maintenance. Want to see for yourself? Check out this week’s performance status.

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External Assessments

We enlist independent security firms to conduct annual third-party penetration tests to assess our site for vulnerabilities.

We're data defenders

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For Partners

While we’re a HIPAA covered entity in delivering the Omada program to our participants, we’re also the business associate of our customers—using data that you provide to check eligibility and conduct enrollment outreach activities. You’ll retain ownership of all data that you share with us, and we’ll protect it in accordance with our customer agreement and BAA.

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For Participants

To individuals enrolled in our program, Omada delivers the Omada program as a health care provider and covered entity (like your doctor). We make absolutely certain that we safeguard your protected health information (PHI) according to the requirements of HIPAA and industry best practices.

We put the care in healthcare